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Grand INFINITI of Macon

Macon, GA

Overview
Reviews
Vehicles
4.4
92 Reviews
Call Dealership (478) 787-0008

4763 Riverside Dr

Macon, GA

31210

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By Type

Showing 92 reviews

November 06, 2021

Service was great went an ate breakfast he he said the car shine ready an it was GREAT More

by lulacollins071
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Report | Print
October 04, 2021

Jonathan in customer service is always great and professional. I am always meet with a smile and feel that my questions are always answered. More

by ansleyhunt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lewis
Report | Print
Oct 05, 2021 -

Grand INFINITI of Macon responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

September 26, 2021

Very nice and professional. Explained everything being done thoroughly. Great experience. Contacted me during process several times with updates. More

by Dlanier1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Sep 27, 2021 -

Grand INFINITI of Macon responded

Hi Dlanier, thank you so much for your positive comments about Napleton 's INFINITI of Macon! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 26, 2021

Professional, No hassle, and Prompt service! I would recommend to anyone wanting to join the Infiniti family. More

by firstgod22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calla Busby
Report | Print
Sep 28, 2021 -

Grand INFINITI of Macon responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Napleton's INFINITI of Macon (478) 787-0008

September 17, 2021

Great service department Jon and Cheyanne are great to work with! Very friendly, knowledgeable and professional. More

by Lance Gause
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan/Cheyanne
Report | Print
Sep 23, 2021 -

Grand INFINITI of Macon responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 05, 2021

Service rep was very nice and professional. Vehicle service was completed in a timely manner as promised. Always receive great service and I am thankful for the report that is given with each visit. More

by tekk1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Report | Print
Sep 08, 2021 -

Grand INFINITI of Macon responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's INFINITI of Macon as your first choice for all your vehicle needs. We hope to be of service to you again! Take care!

August 16, 2021

Service Rep John was polite & welcoming and vehicle was repaired by the time promised. Made it home to Miami with no recurring problems. Thank you Napleton More

by unionmaidphyl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John or Johnathan, Danielle Lee
Report | Print
Aug 23, 2021 -

Grand INFINITI of Macon responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Have a great day.

August 06, 2021

Outstanding Customer Service! Team Infinity always provides me with a better understanding of my Q70L along with recommendations for ensuring the best ride for years. More

by simmonj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The entire Infinity Customer Service and Maintenance Team, Danielle Lee
Report | Print
July 31, 2021

Thanks for keeping my QX 80 working to it’s top performance. Everyone is always so kind and helpful. See y’all next time. Thanks!! More

by Crystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Report | Print
Aug 18, 2021 -

Grand INFINITI of Macon responded

Hi, we're glad to hear that everything was completed to your satisfaction, Crystal! Please let us know if there is ever anything else we can assist you with. Napleton's INFINITI of Macon (478) 787-0008

July 30, 2021

Always a pleasure to work with a staff and tech that know your vehicle, quick and easy to get in and out. Looking forward to the visit More

by azoatus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan , Danielle Lee
Report | Print
Aug 13, 2021 -

Grand INFINITI of Macon responded

Hi, it is great to hear that we were able to get you back on the road so quickly! Thank you for choosing Napleton's INFINITI of Macon and we hope to see you again!

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