Grand INFINITI of Macon

I purchased a used truck in July 2021. I’ve taken the truck back to be repaired less than 2 months of purchase (due to slow response) and now I’m having issues again. I cannot drive to veh I’ve taken the truck back to be repaired less than 2 months of purchase (due to slow response) and now I’m having issues again. I cannot drive to vehicle at all and no one will return my calls. 3 phone calls and an email. This vehicle has put me in serious danger twice on the interstate hwy. I am still under warranty and still no one is trying to make this right. HORRIBLE service. No follow-up after the purchase. I’m literally begging for assistance with THIS LEMON. 👎🏾 👎🏾 👎🏾👎🏾👎🏾 More

Stopped in to chat, left with Q50! ! Ray and Nick made it happen for me…fantastic experience! ! Ray and Nick made it happen for me…fantastic experience! More

Very inexperienced sales lady. In my opinion, she should have asked for assistance with a possible sale. But, you live and you learn. In my opinion, she should have asked for assistance with a possible sale. But, you live and you learn. More

Staff was very professional and responsive. We had the pleasure of working with Calla and Don. Both ensured our needs were met. We had the pleasure of working with Calla and Don. Both ensured our needs were met. More

Great service department. Honest people, never felt pressured to buy anything extra. Easy to work with Honest people, never felt pressured to buy anything extra. Easy to work with More

Just had my car serviced for the first time. They have excellent customer service and very courteous. They also detailed my car I really wasn’t expecting that. Awesome! They have excellent customer service and very courteous. They also detailed my car I really wasn’t expecting that. Awesome! More

Having bought many cars in my lifetime, I will have to say this was the most pleasurable experience. The sales and credit staff were very professional and helpful. They will be my dealer going forward say this was the most pleasurable experience. The sales and credit staff were very professional and helpful. They will be my dealer going forward More

Jonathan in customer service is always great and professional. I am always meet with a smile and feel that my questions are always answered. professional. I am always meet with a smile and feel that my questions are always answered. More