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Grand INFINITI of Macon

Macon, GA

4.5
89 Reviews

4763 Riverside Dr

Macon, GA

31210

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Showing 89 reviews

June 13, 2022

Need your car serviced? Look no further than Infiniti of Macon. Highly professional, clean facilities. More

by ATLFAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jun 14, 2022 -

Grand INFINITI of Macon responded

Hi Atlfan, thank you so much for your positive comments about Napleton?s INFINITI of Macon! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Napleton's INFINITI of Macon (478) 787-0008

June 13, 2022

Delightful folks to deal with . A pleasure all the way. I would certainly be a return customer. More

by Satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 15, 2022 -

Grand INFINITI of Macon responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

Jun 15, 2022 -

Satisfied customer responded

You are welcome !

June 09, 2022

Service department was great. I had some questions regarding my vehicle and I was given all the help I needed regarding my problem. More

by JT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isabella
May 25, 2022

Great service and very nice people. Helpful and explains everything they're doing to my car love it More

by xinee131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Williams, Danielle Lee
May 25, 2022 -

xinee131 responded

Helpful and explains everything they're doing to my car love it

May 23, 2022

Nice and clean friendly people quick service I love they service department comform you one everything going on with you car More

by Dwayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James and Jonh, Danielle Lee
May 25, 2022 -

Grand INFINITI of Macon responded

Hi Dwayne, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Napleton's INFINITI of Macon (478) 787-0008

May 23, 2022

I really appreciated that my appointment time was adhered to. Service was courteous fast and excellent. I will return in the future. More

by Mrleebkny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Danielle Lee
May 25, 2022 -

Grand INFINITI of Macon responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. Napleton's INFINITI of Macon (478) 787-0008

May 20, 2022

Great service. I will be back from now on to get my car worked on. I won’t trust any other repair facility. More

by J.Amor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
May 21, 2022 -

Grand INFINITI of Macon responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care! Napleton's INFINITI of Macon (478) 787-0008

May 19, 2022

Customer service was wonderful. Service manager provided great details about the type of service being conducted. Also provided clarity on all questions asked. Service was grea More

by Esheronda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Danielle Lee
May 20, 2022 -

Grand INFINITI of Macon responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton?s INFINITI of Macon as your first choice for all your vehicle needs. Our team is available should you require any extra help. Napleton's INFINITI of Macon (478) 787-0008

May 12, 2022

Staff very professional. Cares about customers and customer's vehicles. Gives you details about your vehicle and their recommendations. More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
May 14, 2022 -

Grand INFINITI of Macon responded

Hello Kay, we're happy you found our staff to be so supportive during your experience here at Napleton's INFINITI of Macon. Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2022

I purchased a used truck in July 2021. I’ve taken the truck back to be repaired less than 2 months of purchase (due to slow response) and now I’m having issues again. I cannot drive to veh More

by clf
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Lewis
May 05, 2022 -

Grand INFINITI of Macon responded

Hello, we are so disappointed to learn of this situation you have described. The management has been informed about this and someone from our team will contact you.

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