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Grand INFINITI of Macon

Macon, GA

4.5
91 Reviews

4763 Riverside Dr

Macon, GA

31210

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Showing 91 reviews

January 14, 2023

Professional, knowledgeable and quick to respond to our requests for information. Allowed us to test drive the vehicles we were interested in. More

by wellborn_kw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cowbio, Danielle Lee
Jan 25, 2023 -

Grand INFINITI of Macon responded

Thank you for this 5 star review

November 19, 2022

Fantastic place to buy a car! Andrew Adams is the best car salesman! He really works hard to find the right car for you! More

by darenda.martin49
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Adams
Jan 03, 2023 -

Grand INFINITI of Macon responded

Thank you for the 5 star rating!!

November 02, 2022

Excellent customer service. Worked with me and found my what I wanted. Highly recommend this dealership More

by dasha528
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Jan 03, 2023 -

Grand INFINITI of Macon responded

Thank you for the 5 star rating!!

August 31, 2022

Bought a new vehicle from this dealership. When we arrived to pick up vehicle the door seal on the drivers side was damaged. Was told it wouldnt be an issue could be ordered and when we went f More

by jennls
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay,Stacey,John
Sep 03, 2022 -

Grand INFINITI of Macon responded

We are sorry that you did not have a good experience at the dealership. I appreciate you taking the time to speak with me so that we can get the issues resolved. If you need anything in the future, please feel free to reach out to me directly. Thank you Mark Hedgepeth GM

August 04, 2022

Went in for our first oil change on 8/3. The Service was great. There wasn’t a long wait. I really appreciate the notice given through email and text about our vehicle. Thanks, for followin More

by Sunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Aug 06, 2022 -

Grand INFINITI of Macon responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. Napleton's INFINITI of Macon (478) 787-0008

July 19, 2022

Friendly and courteous service. Clean and comfortable waiting area. Work completed in a timely manner. More

by jlh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Ritch
Jul 21, 2022 -

Grand INFINITI of Macon responded

Hello there! We're glad to hear that everything was completed to your satisfaction, Jlh! Please let us know if there is ever anything else we can assist you with.

July 14, 2022

Prompt appointment, friendly staff especially James and a salesman named Royelle (sp?) Howell. Battery was replaced efficiently as promised More

by singram525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Royelle
Jul 16, 2022 -

Grand INFINITI of Macon responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 13, 2022

Jonathan Lewis was great! He was very helpful in making sure my vehicle was serviced in a timely manner, and he was very professional. Thank you! More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Lewis
Jul 15, 2022 -

Grand INFINITI of Macon responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Napleton's INFINITI of Macon (478) 787-0008

July 10, 2022

It is a really clean facility where you sit and wait while work is preformed on your car,and the work is done in timely manner More

by agreen6062
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Jul 12, 2022 -

Grand INFINITI of Macon responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

July 10, 2022

Pleased with all the workers I had contact with. Everyone offered to help me if I needed it. They made me feel like they cared about me and wanted me to be one of their customers. They made me feel More

by warrenfannie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember their name except Jon, Danielle Lee
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