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Grand INFINITI of Macon

Macon, GA

Overview
Reviews
Vehicles
4.5
91 Reviews
Call Dealership (478) 787-0008

4763 Riverside Dr

Macon, GA

31210

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Showing 91 reviews

September 14, 2023

Prompt service and good follow up. Very nice and helpful employees. Comfortable waiting area and facilities. More

by Nona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Sep 18, 2023 -

Grand INFINITI of Macon responded

Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are glad to hear that you had a positive experience with us. If there's anything else we can do to improve your experience or if you have any further suggestions, please don't hesitate to reach out. We look forward to serving you again in the future!

September 14, 2023

Always good service! Our vehicles are always ready when promised and the service reps always keep us updated. More

by PH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Jonathan
Report | Print
Sep 18, 2023 -

Grand INFINITI of Macon responded

Thank you for your positive review! We're thrilled to hear that you had a great experience with us. We strive to provide excellent service and it's always rewarding to receive such kind feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!

September 11, 2023

The service was great! The car wash was excellent! Checking in was easy and the staff was helpful! More

by jamesr0421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meaghan Gambill
Report | Print
Sep 12, 2023 -

Grand INFINITI of Macon responded

Thank you for your positive review! We are thrilled to hear that you had a great experience at our dealership. We appreciate your feedback and look forward to serving you again in the future!

August 18, 2023

I arrived a few minutes before they open was greeted by a gentleman in the parking lot told where to pull up and as soon as they came in they immediately took me in had the part already there and everything More

by DALEHUPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN,MECHANIC
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Aug 21, 2023 -

Grand INFINITI of Macon responded

Mr. Hupp, thank you for your positive review! We greatly appreciate your kind words and feedback. We strive to provide excellent service and it's always rewarding to hear that we have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your support!

July 30, 2023

Experience was above satisfaction. Great salesperson. Everyone was knowledgable and professional. Everything was great was start to finish. Best vehicle purchasing experience. More

by cbfranklin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
A. Colbert
Report | Print
Jul 31, 2023 -

Grand INFINITI of Macon responded

We're so happy Achim and the rest of the team here at Infiniti of Macon were able to make your visit memorable! Please visit us again soon - and let us know if there's anything else we can do for you moving forward. Have a wonderful week!

July 21, 2023

I received great customers service from Infinitiof Macon on my visit 7/12/2023. My vichele was repaired in a timely manner and great communication More

by Shandrea Wilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Report | Print
Jul 22, 2023 -

Grand INFINITI of Macon responded

Ms. Wilder, you're always appreciated here at Infiniti of Macon! Thank you for leaving us an awesome review. Let us know if there's anything we can should you need any thing else in the future. Have a wonderful weekend!

July 20, 2023

Fast and friendly service got me in right away clean and modern facility 5 stars. More

by Luxuriousmotors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella and the service manager.
Report | Print
Jul 20, 2023 -

Grand INFINITI of Macon responded

Thank so much for the great review! We appreciate you taking the time to let us know about your experience. Let us know if there's anything we can do for you moving forward! Have a great weekend!

July 20, 2023

I bought my car from them. They can't service my car. Crap dealership. Anyone should be able to work on an a/c repair. More

by dogmom
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know.
Report | Print
Jul 21, 2023 -

Grand INFINITI of Macon responded

Thank you for your feedback. We apologize for the inability to complete the diagnostic necessary on your vehicle. Our technicians are trained to work on Nissans and Infinitis. We did recommend taking it to the appropriate dealership for your vehicle make to have a diagnostic and repairs completed. Please let us know if we can assist in any other way. Have a great weekend!

July 18, 2023

Very friendly staff, the facilities are clean and large selection of inventory. Service staff are helpful and professional More

by Bhink7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella and John
Report | Print
Jul 19, 2023 -

Grand INFINITI of Macon responded

Thank you for the great review! We're glad our team was able to make your experience pleasant. Let us know if there's anything else we can do for you moving forward. Have a great week!

July 14, 2023

I was greeted when I entered the facility and was serviced right away. The staff was very friendly and helpful. More

by Nita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Isabella
Report | Print
Jul 17, 2023 -

Grand INFINITI of Macon responded

Nita, we are glad we were able to make you service visit great! It was a pleasure to serve you, and we hope we see you again soon. Thank you for the awesome review and have a lovely week!

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