Grand Blanc Mitsubishi
Grand Blanc, MI
Filter Reviews by Keyword
By Type
Showing 35 reviews
They sold me a junk 2015 terrain. Within 1 month of my warranty expiring the entire engine went down I had to replace it for $7,500. Within two weeks of that it would not start. This Within 1 month of my warranty expiring the entire engine went down I had to replace it for $7,500. Within two weeks of that it would not start. This was only four and a half months of me purchasing the vehicle I still owe $14,000 on it this is ridiculous when I called to talk to them about it nothing they wouldn't help in any way shape or form horrible customer service. More
When I messaged and asked about a certain vehicle and the listed price, the person that emailed me told me it was a typo, and it was actually $15,300 more than the listed price. I sent screenshots of the pos listed price, the person that emailed me told me it was a typo, and it was actually $15,300 more than the listed price. I sent screenshots of the posting and the reply I got was someone telling me I photoshopped the image. I replied with "Have a nice day and have fun scamming someone else." Horrible company and I wouldn't take a car from them even if it was free... I would not be able to trust anything from them. More
Never inspected the used car- needed over $2000 in repairs, misdiagnosed a drive train issue also. Check engine light came on within a day of purchase, no response or call back from the dealership. I repairs, misdiagnosed a drive train issue also. Check engine light came on within a day of purchase, no response or call back from the dealership. I had to take the car to a mechanic who diagnosed the car as needing a new battery, turbo hose, spark plugs, and mass air flow sensor. The hose was even cracked. The car had also been in a front end accident which they never reported. After all that and it still stalling, I had them look at the car at the parent dealership where it was under warranty. They took it back to Mitsubishi but Mitsubishi misdiagnosed the car and canceled the included drive train warranty part way through with no consent. They didn’t even look at it or they would’ve known it had a hole in the radiator. Stay away from this place at all costs. I’ve never dealt with a more shady dealership. More
Sold me a lemon, wouldn’t return my calls, check engine light came on after 2 days of purchase and nobody will return or take my call. Do not go here for a car this place is awful light came on after 2 days of purchase and nobody will return or take my call. Do not go here for a car this place is awful More
DO NOT GET THEIR SERVICE! They take advantage of you and coerce you into overpriced service then don’t solve the problem. They charged me over a $100 for an oil change. Extrem They take advantage of you and coerce you into overpriced service then don’t solve the problem. They charged me over a $100 for an oil change. Extremely frustrated. More
Very professional, extremely helpful, and kindness shines throughout the staff. This is the 2nd car I have purchased from the same group of people. At any time I needed an answer to a question, it was alway throughout the staff. This is the 2nd car I have purchased from the same group of people. At any time I needed an answer to a question, it was always attended to immediately. I trust them, and it as nice to say that. Even tho they are busy, they don't leave you unattended to, you will always be a satisfied customer. Josh & Tyler are great! More
Salesman coerced me into getting a car I didn't want by promising the payments would be easier to make if he cosigned the car for me. He proceeded to make himself the primary owner on the vehicle without t promising the payments would be easier to make if he cosigned the car for me. He proceeded to make himself the primary owner on the vehicle without telling me. After I was rear ended and hospitalized, totalling the car, he took advantage of my recovery period and contacted my insurance company under my nose to request any money they were to send to me be sent to him instead. After speaking to managers, they were completely supportive of his taking advantage of me while I was recovering. More
They took advantage of my stepdad in selling him a used truck and when he got home it was blowing smoke . I say what if the brakes would have failed . My response was by too bad . and the assistantant mana truck and when he got home it was blowing smoke . I say what if the brakes would have failed . My response was by too bad . and the assistantant manager said they just park them in the fence and don't check them and pull them out for resale . What kind of a low life dealership would say that to an old man ? Now my dad has to get the transmission rebuilt and has not even gotten to drive it except home where it blew up! I posted on facebook about these people and will tell anyone looking for a used car or truck to NEVER buy from GRAND BLANC MITSUBISI The word is out . If a zero was possible for this dealership I would certainly give it ! More
I would easily give them a zero or lower.Found out not I would easily give them a zero or lower. Found out not only did they ask 15 different banks all simultaneously. They lied on my application, saying I would easily give them a zero or lower. Found out not only did they ask 15 different banks all simultaneously. They lied on my application, saying that i made 2,000$ more then i did. Then came the IRS audit. Worst three 3 years ever. I called them out on their xxxxxxxx, so now they wont sell or service my car, or any of the 12 others i sent to get cars. Such a unreliable company. I get treated better at Al Serra, chevy then l do Lasco. Service was inconsistent, rude, and normally wrong. You shouldn't have to tell or show a mechanic how to work on your car. So muc wrong here. Mitsubishi USA needs to do a investigation with this companies locations More