Grand Blanc Mitsubishi

UPDATE: I have put over $3500 in repairs to this vehicle. Had to be towed twice. Still need timing chain and catalytic converter replaced. Currently not running due to coolant leak. Really should have been i Had to be towed twice. Still need timing chain and catalytic converter replaced. Currently not running due to coolant leak. Really should have been illegal to sell this car. Recently purchased a 2013 Buick Encore. Everyone was very nice who helped me, but a couple of unfair things definitely happened. I paid a $500 deposit to keep the car on the lot for 1 day, even though I had the car sent to the mechanic. They were not willing to hold it more than 1 day. They sent it to their mechanic at "Discount Mufflers and Brakes" which was the only option, due to shady practices being done in the past by their customers. I spoke with the mechanic and he mentioned 4 things needed fixing. I asked how much the 2 big things would cost to repair and he quoted me $915. So I go back to negotiate thinking I'd have just over $1000 in repairs. If I had one more day to research the repair, I would have known about the possibility that it would cost me $1600 MORE for a part he said he "couldnt look at until he took it apart" if said part wasn't in good shape. I also realized that they had stapled the inspection checklist over the initial mechanic notes where was clearly written $3500 as the total estimate for repairs(which they obviously avoided mentioning). So essentially, I should have paid half as much for the vehicle as I did. Pretty disappointing after looking for a reliable car for so long and thinking this was the one. It was an "As Is" purchase and I'll be putting a lot of money I can't afford into it. Reply to Manager: GM Trevor called me to explain that they only hold the car for 24 hours and that the shop receipt was handed to me in the condition it was handed to them. No resolution was met. The dealership will not pay for the repairs or renegotiate the price. More

OVERALL GREAT EXPERIENCE. DEVIN AND JOE WERE VERY KNOWLEDGEABLE, PROFESSIONAL, AND HELPFUL. ABREE IN THE FINANCIAL DEPARTMENT WAS ALSO VERY GOOD. MY HUSBAND AND I WOULD H DEVIN AND JOE WERE VERY KNOWLEDGEABLE, PROFESSIONAL, AND HELPFUL. ABREE IN THE FINANCIAL DEPARTMENT WAS ALSO VERY GOOD. MY HUSBAND AND I WOULD HIGHLY RECOMMEND THIS DEALERSHIP. PAUL AND VALEREE More

These guys are the best sales team I've ever seen. And their finance department is top-notch, maybe even the best in the state! I wouldn't dream of shopping anywhere else! And their finance department is top-notch, maybe even the best in the state! I wouldn't dream of shopping anywhere else! More

Best dealership in the area! ! Quick, efficient, and fun staff. Overall great experience, highly recommended ! Quick, efficient, and fun staff. Overall great experience, highly recommended More

PLEASE READ before buying a car from this dealership. I bought an Audi from this dealership. I did not know that my car was a Canadian car. On my delivery day I was excited for my new car Yes also on Emp I bought an Audi from this dealership. I did not know that my car was a Canadian car. On my delivery day I was excited for my new car Yes also on Empty, .So as you drive the car its on in Kilometers. I would switch it over and it just would not stay in Miles. So I called and told them this was a problem and i would like this fixed. They picked up my car up to fix the problem I said I said while you have my car the wind shield wipers are metal. I mean REALLY when you buy a car this should be done. So they bring my car back AGAIN on Empty just like my delivery day. No wind shield wipers and NOT fixed. I again call them and say I would like to speak to a manager this is UNACCRPTABLE I bought my car and I want Miles not Kilometer Like NORMAL USA VEHICLE. The manager calls me back and says IT WOULD COST US $3000.00 THEU WOULD HAVE YO CHANGE THE CLUSTER REPLACED AND WE WILL NOT PAY OR FIX IT. I mean REALLY People before you buy a car from this dealer Realize they are not stand up people. This could happen to you. So now I am driving my car in KILOMETERS Because this dealership WILL NOT DO THE RIIGHT THING. Why should I eat this expense???? I MEAN REALLY They would not even buy wind shield wipers. Please let this sink in More

Went to service for an oil change and was told my car that had only 29k miles on it needed 3k dollars worth of work and when I told them no thanks they told me that i needed to have my car towed out of t that had only 29k miles on it needed 3k dollars worth of work and when I told them no thanks they told me that i needed to have my car towed out of the service area because the breaks were bad. I drove my car to another mechanic and he told me that my brakes were still good but needed to be replaced in the next couple months. They kept trying to get me to fix or replace things that could wait a few months More

Never kept us up to date on a car we were interested in test driving test driving More

I got robbed, as soon as the warranty expired I had to replace my transmition that was $4000. There is so much wrong with this truck. I have already put over $10,000 into this truck and still owe 30,000 replace my transmition that was $4000. There is so much wrong with this truck. I have already put over $10,000 into this truck and still owe 30,000. Now I am in a repair shop AGAIN and now the drivetrain needs to be replaced. Don't go there to get a car. They are thief's!! More

I had Mitch help me out today he was an amazing help with me finding a new car me finding a new car More

Overall great experience I was given all the information I wanted in a speedy and detailed manner, they helped me get into a brand new vehicle even though my credit isn’t good I’m so thankful to Cleveland m I wanted in a speedy and detailed manner, they helped me get into a brand new vehicle even though my credit isn’t good I’m so thankful to Cleveland my salesman! More