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Granbury Kia

Granbury, TX

4.7
154 Reviews
Van Griffith KIA is "Your Country KIA Dealer" . We want every one of our customers to feel like family. Everyone here wants to make sure your experience here is like no other. 60% of our business every month is Repeat or Referral business. This is unheard of in the auto industry and something we are very proud of. Please feel free to give us a call and let us show you why our customers keep coming back.
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4301 East US Hwy 377

Granbury, TX

76049

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Showing 154 reviews

July 18, 2014

Very satisfied returning customer! When I feel the desire for a new automobile I always return to Van Griffith Kia. They always make us feel like part of the family. They are genuine an More

by lynn.benge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Dollins, Ryan Moorehead
Jul 21, 2014 -

Granbury Kia responded

Lynn, we thank you for your continued patronage and great review. We are ecstatic to hear that that you have had excellent experiences working with Dawn, Jim, Brad and the rest, and are so happy to hear that we could always make you feel like a part of the Van Griffith Kia family with your purchases. We hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon. Sincerely, Randy Rempel - General Manager

July 12, 2014

Pre-owned car purchase The most stress FREE purchase - EVER! My brother accompanied me the day I looked and took a test drive. The sales staff addressed ME and not just th More

by maryfred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chad McGinnis
Jul 14, 2014 -

Granbury Kia responded

Thank you so much for the fantastic feedback and high star rating! A quality shopping experience is one of our top priorities at Van Griffith Kia. We do everything we can to support our customers and we are glad to hear that our team member was able to assist you in finding the perfect vehicle for you. Enjoy your new purchase and we look forward to working with you again. Sincerely, Randy Rempel - General Manager

June 28, 2014

Honest dealership!! They are the only honest dealership in Texas! They are honest and friendly! I would never buy a car from anyone else again. They told me what I would More

by Loriwrobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Garr
Jun 30, 2014 -

Granbury Kia responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their honest, fair, and efficient business to all of our customers and we are ecstatic to hear that you left Van Griffith Kia satisfied. We are very appreciative of your 5-star review. Our doors are always open, so if you need any further assistance, let us know. Sincerely, Randy Rempel - General Manager

June 03, 2014

Amazing service and great experience! As a first-time, new car buyer, I was apprehensive to purchase a car from an individual I did not know. Everyone has heard the nightmare stories of hi More

by hhoward14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 04, 2014 -

Granbury Kia responded

Thank you for your kind words and for taking the time to share your wonderful experience with everyone. We are sincerely pleased to know that Jay's efforts have made your car buying experience so memorable, He is truly valuable member of our team. We hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon. Sincerely, Randy Rempel - General Manager

April 09, 2014

Awesome Service! I have never had a NEW car and was really nervous at trading in my 2004 Saturn Vue. When I walked in and met Eddy Patterson he was more than willing t More

by BevMcgintyPiper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Patterson, Jim Dollins
Apr 10, 2014 -

Granbury Kia responded

Beverly, I sincerely thank you for going out of your way to write this fantastic review about our dealership. I am happy that Eddie and Jim provided you a very professional, pressure-free, and efficient customer service. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new Kia. If you have any further needs, please come back to see us. Sincerely, Randy Rempel - General Manager

Apr 10, 2014 -

Granbury Kia responded

Beverly, Thank you for going out of your way to write this fantastic review about our dealership. I am happy that Eddie and Jim provided you a very professional, pressure-free, and efficient customer experience. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new Kia. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Sincerely, Randy Rempel - General Manager

April 05, 2014

Kia optima sun and sound package Words can not express how much I love my car , everyone there was very friendly and helpful !! I went in there looking for used and bought NEW and whe More

by Desa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chad, Brad , and Dawn !! They were all great loved them !!!
Apr 08, 2014 -

Granbury Kia responded

Congratulations on your new vehicle! We hope you are enjoying the new ride and that you are taking advantage of all the new car has to offer. It was a pleasure to help you locate a vehicle that fit your needs and we look forward to working with you again. All the best and take care! Sincerely, Randy Rempel - General Manager

March 30, 2014

Loving my new sorento Great experience because of great service. Our family is growing and they were able to get us into a sorento that will best fit our family. More

by Kldowell123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Garr, Jim Dollins
Mar 31, 2014 -

Granbury Kia responded

Congratulations on your new Sorento! We are glad to hear that you had a good experience and it is our pleasure to have been able to help you find a vehicle that fits your family’s needs. Let us know if you ever have questions and one of our team members will be happy to lend a hand. Be well and we look forward to your next visit! Sincerely, Randy Rempel - General Manager

March 25, 2014

Service tech. Bad exprience twice missing parts. rrfuse to fix prom or claim responsibilty. bad expr twice talk with service twice said take care prob now refuse. and denies fault More

by frankenfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service dept and gm son and service man
Mar 25, 2014 -

Granbury Kia responded

Mr. Frankenfield brought us his 2004 KIA Rio with a recently replaced USED engine replaced by someone else. We replaced his timing belt and now he is coming to us about loose bolts in the flywheel. We never touched the bolts in the flywheel and suggested that he take it back to the people who replaced the engine in the first place. We are sorry for your problems. We have offered to diagnose your issues but you refused to pay for having this done. We cannot fix other shops work for free.

February 28, 2014

I had checked out your web site on Friday and my wife and I decided to drive into Granbury from Brownwood on Saturday. About 20 minutes out of Granbury, BradFerris gave me a call to follow-up on my web site More

by bingrut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Dollins
Mar 03, 2014 -

Granbury Kia responded

Congratulations on your new car, and welcome to the Van Griffith family! We are happy to have had the opportunity to lend a hand and appreciate you taking the time to mention how Brad and Marcus helped in your experience. It is very important to us that our customers get the very best in professional and friendly service. Should you ever have questions or need a service appointment, we are here for you and look forward to your next visit. Be well and enjoy the open road in your new car! Regards, Randy Rempel - General Manager

February 27, 2014

I was very pleased with my experience here. They were all very friendly and quickly understood by needs. I needs great gas mileage and I was on a budget. They helped me to locate a vehicle with really More

by bbolten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Garr, Jim Dollins
Feb 27, 2014 -

Granbury Kia responded

Congratulations on your new vehicle and we are happy to have been able to help you locate one that fit your needs and budget. It is important to us that our customers get the most out of their experience at our dealership. We truly appreciate you taking the time to write this kind review and we look forward to working with you again in the future. Be well and enjoy the less frequent stops at the gas station! Regards, Randy Rempel - General Manager

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