Grainger Honda

DON'T DO IT..LIED TO MY 75 YR OLD MOTHER I bought my car here and loved it, came time for my mom to get a new car, so I said go to Grainger Honda. She called them to see if they had the exact I bought my car here and loved it, came time for my mom to get a new car, so I said go to Grainger Honda. She called them to see if they had the exact car she wanted-as she already knew what she was looking for, they said yes, come see and drive. She drive 1 1/2 hours in her car with AC not working-not Graingers fault, but a contributing factor to my frustration. Surprise surprise they didn't have the car, BAIT AND SWITCH - I hate a liar, I always appreciate someone wasting my time, then having PATRICK GRAINGER try to explain some bulljive about the car she came to see was at the lot, just not available to buy..xxx, don't lie to get people in the door, just tell me if you don't have what I am looking for. Had my mother not been present, this story might have been on the news. Moral of the story - you were in the wrong, be a man, apologize, make it right. Don't be a xxxxxx if you can help it More

Awesome Sales person! Buying cars for 36 year's, never a pleasant experience. But this was the very best ever!!! Jeanna Milton allowed us to do it our way. We came to look Buying cars for 36 year's, never a pleasant experience. But this was the very best ever!!! Jeanna Milton allowed us to do it our way. We came to look and try the seating for comfort. She was very patient, answered questions, listened and never pushed us. We came to purchase one vehicle and with her knowledge and understanding what we wanted, totally changed our minds and bought a suv. She made the process as easy as possible. Greg in finance was a true pleasure and was very gracious when we changed our minds on extra insurance AFTER contact was signed and returned same day and had to redo our contract. Customer service was wonderful from the start. Our first pleasant purchase ever!!! Ask for Jeanna....she is the reason we bought from Grainger and will be back. More

Patient Very friendly staff and exceptionally patient. I came in not really knowing exactly what I want and was able to find something I enjoy that I plan on Very friendly staff and exceptionally patient. I came in not really knowing exactly what I want and was able to find something I enjoy that I plan on having for many years to come. The associates were incredibly patient with my indecisiveness and didn't pressure me to purchase. More

Great. Very respectable, patient, and friendly. He answered all of my questions without hesitation and made sure I was comfortable while I waited for my vehi Very respectable, patient, and friendly. He answered all of my questions without hesitation and made sure I was comfortable while I waited for my vehicle to be tended to. More

Great Service Appointment I always enjoy my service advisor, Steve Morgan. He makes sure that I'm never overlooked and that I have the best service. He recommends the most impo I always enjoy my service advisor, Steve Morgan. He makes sure that I'm never overlooked and that I have the best service. He recommends the most important service issues. I trust his opinion. More

Back for my 4th Honda from Grainger! I was very happy with my sales service from Payton Thompson. He helped me find the car that best meets my needs. He showed me a Pilot with Sensing and I was very happy with my sales service from Payton Thompson. He helped me find the car that best meets my needs. He showed me a Pilot with Sensing and I feel in love. I didn't know that was going to happen. I came back to Honda after having 3 CRV's. loved all of them but wanted a bigger car this time. Thank you, Grainger, for being a place I can trust. As a widow, I appreciate knowing you are looking out for me. More

Excellent customer service! Steve Morgan and his team are incredibly professional. It's great to be acknowledged by your first name and taken care of at a friendly level. Steve Morgan and his team are incredibly professional. It's great to be acknowledged by your first name and taken care of at a friendly level. More

Great experience! The overall experience at Grainger Honda was stupendous. All of the workers are very friendly, and the dealership has a "home" feeling. If I ever need The overall experience at Grainger Honda was stupendous. All of the workers are very friendly, and the dealership has a "home" feeling. If I ever need a car, I'll be back here! More

Thanks Grainger No hassle making a Monday a.m. appointment. Expected a line and a long wait. But they handled the crowd efficiently. They honored an online coupon. No hassle making a Monday a.m. appointment. Expected a line and a long wait. But they handled the crowd efficiently. They honored an online coupon... and no up-charges! Staff were all friendly and helpful. More

Oil change My service was quick and I received great customer service. This was my second oil change since I brought my car and I was very surprised as to how lo My service was quick and I received great customer service. This was my second oil change since I brought my car and I was very surprised as to how long it took this time to complete the service. More