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Grainger Honda

Savannah, GA

1.6
136 Reviews

1596 Chatham Parkway

Savannah, GA

31408

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Showing 136 reviews

February 10, 2018

Great experience with Herman I went to the dealership to take care of recalls for my airbags. Even though the repair was free they treated me excellent. They estimated it would ta More

by Kayleabennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herman
Feb 13, 2018 -

Grainger Honda responded

Thanks for taking the time to share your feedback, Kaylea! We take customer care very seriously, and always want to ensure that all of our customers are happy and comfortable while their vehicles are worked on. It's wonderful to know that you were well accommodated and felt confident with the work that was done on your car, and we hope to work with you again in the future! Regards, Grainger Honda

February 10, 2018

Service Cliff and the rest of the green team was excellent. I would have liked to see my car cleaned after the service, ran out of time. No big deal. They off More

by derek23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford, Jonathon, Steve
Feb 13, 2018 -

Grainger Honda responded

Thanks Derek! We're happy to hear that Cliff and the whole team made sure your car was well taken care of. I'm sorry to hear about the car wash, but we'll be happy to take care of it for you next time you stop by. We appreciate your business and look forward to working with you again in the future. Regards, Grainger Honda

February 09, 2018

Service I have been helped by several service staff and all have been wonderful. This time, I was helped by Clifford. He was respectful, pleasant, and expla More

by Nora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Mills
Feb 13, 2018 -

Grainger Honda responded

Thanks Nora! We're happy to hear that you continue to have great experiences with us, and that Clifford was able to make your latest visit so pleasant and accommodating. It's wonderful to know that he was informative and attentive, and made the process as hassle-free as possible for you. We appreciate your business and hope to work with you again in the future. Regards, Grainger Honda

February 09, 2018

Best service team ever! This is my second trip to Grainger Honda for service and both times have been unmatched by any other dealer that I have dealt with since I've owned a More

by Victoria Arthurs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford
Feb 13, 2018 -

Grainger Honda responded

Thanks for taking the time to share your feedback, Victoria! It's great to hear that you had another excellent experience with us, and that all of your needs and expectations were met. We're so glad that you felt confident and at ease throughout the process, and we appreciate your business! We look forward to working with you again in the future. Regards, Grainger Honda

February 08, 2018

had to fix the lock. Steve Morgan was very professional and efficient. Job handled quickly. Did not wait long for Shuttle . James the driver was excellent too. I shall ret More

by browne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Morgan, James the driver
Feb 09, 2018 -

Grainger Honda responded

Thank you for your five star review. We're glad Steve was professional and efficient. Regards, Grainger Honda

February 08, 2018

Excellent Steve does a excellent job. He greets you and explains everything that will be done to your vehicle. He is a great asset to Grainger Honda. More

by Kelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gree Roberts
Feb 09, 2018 -

Grainger Honda responded

Thank you Kelley for your five star review. We're overjoyed Steve did an excellent job servicing your vehicle. It's great knowing Steve explains the work before it is initiated. Regards, Grainger Honda

February 07, 2018

Recall/repair service at Grainger Honda Steve was great getting me signed in and setting me up with a rental car. Robert explained what repairs were needed and why in a way I could understan More

by K. TOMPKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Robert from Yellow team
Feb 09, 2018 -

Grainger Honda responded

Thank you for your five star review. We're glad Steve and Robert worked together to efficiently get you through the service process. It;s great to know they remained in contact with you throughout the service with updates on progress. Regards, Grainger Honda

February 03, 2018

Excellent Service! James Hammond gave excellent service. He walked me around the car explained what they would be doing and it was finished in a timely manner. More

by DB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gree Roberts
Feb 05, 2018 -

Grainger Honda responded

Thank you for your five star review. We're glad James provided you with excellent service. It's great knowing your service was done in a timely manner. Regards, Grainger Honda

February 02, 2018

Service Excellent service!!! Straight forward and honest!! Would recommend!! They let you know with a time of how long it will take and they stay within that More

by Kristen D Elkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gree Roberts
Feb 05, 2018 -

Grainger Honda responded

Thank you Kristen for your five star review. We're glad you received excellent service from Gree and the rest of the team! Regards, Grainger Honda

January 25, 2018

Great service We spent a lot of time going to different dealerships. We went to see Kevin Schroeder at Grainger and we made our purchase after a couple of test driv More

by HappyHonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Schroeder and Derek in Finance
Feb 02, 2018 -

Grainger Honda responded

Thanks for taking the time to share your feedback! It's wonderful to hear that Kevin was so helpful and informative, and made sure that you found a great car that fit your needs. We're glad he made you feel confident with your purchase, and we appreciate your business! We hope to work with you again in the future. Regards, Grainger Honda

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