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Graff Toyota
Burns Harbor, IN
498 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 498 reviews
September 24, 2025
Traveena was excellent. Her customer service skills are exceptional. If I had more words to say about her , I would! Her customer service skills are exceptional. If I had more words to say about her , I would! More
by BROWNEYESSABO
Verified Customer
September 22, 2025
Our salesman was knowledgeable and accommodating. He was professional and not pushy. Very respectful. We would definitely recommend him! He was professional and not pushy. Very respectful. We would definitely recommend him! More
by terrilfleming54
Employees Worked With
September 21, 2025
Very good service and professional customer service, will recommend doing business to the public great effort recommend doing business to the public great effort More
by naasvan2019
September 21, 2025
Made an appointment for service. I arrived early they took my car right away. Completed the service with no problems. No extra charges great service. Also they don't charge you 3% f I arrived early they took my car right away. Completed the service with no problems. No extra charges great service. Also they don't charge you 3% for using a credit card or debit card More
by PHILG87
Employees Worked With
September 21, 2025
They were great to work with I came in from about 8 hours away, they had everything ready and I drove away in about an hour with my new car. Thanks! Fast. Friendly. Efficient. away, they had everything ready and I drove away in about an hour with my new car. Thanks! Fast. Friendly. Efficient. More
by Nic
September 21, 2025
The manager has been Great Thank you for all the assistance you gave me will continue to be a customer assistance you gave me will continue to be a customer More
by doran.julie
Employees Worked With
September 20, 2025
I was impressed by the quality of customer service I received: friendly, with no high-pressure tactics. My sales rep, Jay, was knowledgeable and explained car features quite well. received: friendly, with no high-pressure tactics. My sales rep, Jay, was knowledgeable and explained car features quite well. More
by barb.j.maves
September 20, 2025
Professional, Informational, and helpful Had a new salesman, young man was very helpful, informational and professional salesman, young man was very helpful, informational and professional More
by Hakes1994
September 20, 2025
The salesman Devon did a great job along with Riley to help get me as close as match to the vehicle that I wanted and I got it for a great price. help get me as close as match to the vehicle that I wanted and I got it for a great price. More
by WHOISJUSJOE
Employees Worked With
Devon and Riley were the main people I dealt with
