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Graff Chevrolet Company

Grand Prairie, TX

4.4
1,083 Reviews
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1405 E Main St

Grand Prairie, TX

75050

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Showing 1,083 reviews

August 10, 2025

I gave them extra day than they expected and still not ready when I show up that morning. So disappointed More

by tierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forget what his name was
August 09, 2025

Helpful, knowledgeable and kind. Fixed car with expertise. Thank you for excellent service. Timely and experienced. More

by jamielopez8789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Lied about warranty. Promised loaner never got, cannot get my personal info back.. Misquoted bill, 1300.00 more. Cannot give me written warranty on work done. Promised wa More

by Coo2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Garza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

I had a great experience at Graff Chevrolet! Miguel was my salesman, and he made the entire process smooth and stress-free. From the moment I walked in, he was friendly, knowledgeable, and truly More

by April
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Carranza
August 06, 2025

I appreciate the quality of service provided; however, my vehicle continues to experience issues due to the recall not being completed. I kindly request your assistance in expediting the necessary service wi More

by negrin.karel15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Great ? ? I was pleased with how well the service was handled and how fast it was handled by everyone involved More

by Bodidle Simons
Recommend Dealer
Yes
Employees Worked With
Stefani
July 30, 2025

Adrien is a great salesperson. Great buying experience. I would definitely recommend this dealership. Good More

by LLOYD.BROWNJR2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

My service here, was not good at all and I will not return. The customer service was not great and they are liars. I called multiple times to get status updated about my car and the advisor had an atti More

by briana_wi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

H am at Graff was wonderful, was a smooth transition. Diago was great and the entire team. More

by TOWILLIAMS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip
July 30, 2025

La verdad salí satisfecho con la atención recibida en el concesionario y la atención otorgada por el Sr Gabriel Aguilar la mejor!!! 100% recomendados! More

by Augusto Alfonso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Aguilar
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