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Graff Chevrolet Company
Grand Prairie, TX
1,083 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,083 reviews
August 21, 2025
I had a great and wonderful experience. The sales person, Gabriel who was helping me out that day had a very friendly and patient service with me specially as a first time buyer which I rea The sales person, Gabriel who was helping me out that day had a very friendly and patient service with me specially as a first time buyer which I really appreciated. Definitely recommend this place to any other person who is looking to buy a vehicle. More
by JISFUERTE
Verified CustomerEmployees Worked With
Gabriel Aguilar
August 21, 2025
Great customer service, friendly and efficient. Service 2 days then complete. Problem taken care of. Service 2 days then complete. Problem taken care of. More
by DAVIDWASHINGTON0
Employees Worked With
August 20, 2025
Very attentful to my needs, comfertable atmosphere , no pressure . Very curtious and professional staff of employees. pressure . Very curtious and professional staff of employees. More
by PALACIOS_FRANK2000
August 20, 2025
Initially, I wasn’t satisfied with the dealership. I wasn’t offered a loaner while my car was being serviced. After a week and several phone calls, and speaking with the service manager, I was given a I wasn’t offered a loaner while my car was being serviced. After a week and several phone calls, and speaking with the service manager, I was given a loaner. My car was in their service center from July 18-August 18. (Issues beyond their control regarding receiving the necessary part for repair). More
by NA13
Employees Worked With
August 17, 2025
Good customer Service. The service was good, the car is running good as of saturday. The service was good, the car is running good as of saturday. More
by John
August 16, 2025
Service advisors not very friendly at all, oil change cost was too much, no tire rotation, no car wash no nothing other than the oil change for $98.00. Looks like the Friendly Chevrolet moto has been fo cost was too much, no tire rotation, no car wash no nothing other than the oil change for $98.00. Looks like the Friendly Chevrolet moto has been forgoten/ignored. More
by JOEMUNOZ948
Employees Worked With
Stephani
August 15, 2025
I have to say I appreciate how much Ruben went out of his way to help me. way to help me. More
by MARLYN_WOOTEN
August 14, 2025
Well I was lied to about our vehicle needing a starter. The car did not start since we took it to your shop, i was never contacted about it until Monday 8/11, but they ran a diagnostic saying BAD STARTER, The car did not start since we took it to your shop, i was never contacted about it until Monday 8/11, but they ran a diagnostic saying BAD STARTER, then you when a tow service picked it up to take to a different repair facility, the vehicle was started by the tow truck driver. Then you have the audacity to charge for a FALSE DIAGNOSTIC $169 and I need my money back More
by M_DEALVA
Employees Worked With
Stephanie Cornejo
