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Goudy Honda - Service Center

Alhambra, CA

4.9
416 Reviews
Call Service Center (626) 576-1114

416 Reviews of Goudy Honda - Service Center

Sort by
September 09, 2023

Wilson was very personable, knowledgeable, and professional. I continue to be very pleased with every interaction I have at Goudy. More

by jlud17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Goudy Honda responded

Hi there jlud1 Thank you so much for your review. I am glad to hear Wilson took excellent care of your while servicing your HONDA with us here at GOUDY Honda. Sincerely, The GOUDY Honda Team!

September 02, 2023

Very good customer service, help with my needs. Goudy is always good car dealer Thank you More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Tieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 02, 2023

It was the first time getting our new CR-V service…Elmo was great! He was very courteous and professional…got us taken care of before the promised time. More

by Evie2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmo Orellana
Report | Print
August 31, 2023

Elmo was nice to speak with and very helpful in getting my car serviced. Good experience. More

by p.m.erv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmo
Report | Print
Sep 01, 2023 -

Goudy Honda responded

Hi there p.m.erv Thank you so much for taking a few quick minuets to give our service department a quick review our your recent customer experience!! We do appreciate that. I am happy to hear you had a great service experience with Elmo. We look forward to when we may be of any assistance servicing you HONDA. Happy motoring from me, Elmo & the whole Service Department here at Goudy HONDA! Warm Regards, Customer Relations Monday - Friday (8:30am - 5:00pm)

August 19, 2023

Friendly and great customer service. Everything is clean and organize and I return your car on time. More

by Luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel tieu
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Aug 23, 2023 -

Goudy Honda responded

Hi there Luna Thank you so much for taking a few minuets to leave us a quick review of your Service Experience here at Goudy. I am glad to see staff took excellent care of you during your Service visit with us. Happy motoring from myself, Daniel, Henry and the whole Goudy Honda family!!! Warm Regards, Customer Relations Monday - Friday (8:30am - 5:00pm)

August 10, 2023

Very helpful and knowledgeable staff. Doesn’t feel you are pressured into anything. Quick turnaround times. More

by jbird_49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sader Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

jbird_49 responded

Happy with my service all around.

Aug 10, 2023 -

jbird_49 responded

Thanks

Aug 17, 2023 -

Goudy Honda responded

Hi there jbird_49 Thank you so much for your feedback and dealer recommendation!!! We look forward to assisting you in the future. Happy motoring from Sader, myself & the whole Service Department team here at Goudy Honda. Warm Regards, Customer Relations Monday - Friday (8:30am - 5:00pm)

August 09, 2023

I've been talking my Honda vehicles to you for years. That says it all. Thank you! More

by CRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Aug 17, 2023 -

Goudy Honda responded

Hi there CRA Thank you for your continued business. We hope to continue to earn your trust and business for future years to come. Happy motoring from the whole Goudy Honda family!!! Warm Regards, Customer Relations Monday - Friday (8:30am - 5:00pm)

August 06, 2023

Car not ready when promised, creating a pick-up problem for me. The multi-point inspection sheet, which is usually attached to the bill, was missing; I use it to keep track of important maintenance…is it More

by Eka91775
Recommend Dealer
Yes
Employees Worked With
Sader Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Goudy Honda responded

Hi there Eka91775 I am so sorry about that. I will reach out to Advisor and see if they can send you over a copy. Please private message us back to send us your actual customer name and contact info and we can email you a copy. Or you can call our Service Department. I will leave their number down below for you so they can assist you. Service Department (626) 570-8657 Monday - Saturday (7am - 6pm) Warm Regards, Customer Relations Monday - Friday (8:30am - 5:00pm)

August 04, 2023

good good good good good good good good good good good good good good good More

by vicky505181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2023 -

Goudy Honda responded

Hi there vicky505181 We appreciate your review. I am happy to read you had a good experience with Wilson one of our many awesome Advisors here at Goudy Honda Service Department. We look forward to assisting you on your next scheduled visit!!! Happy motoring from all of us here at Goudy Honda!!! Warm Regards, Customer Relations Monday - Friday (8:30am - 5:00pm)

July 30, 2023

Excellent service and everyone was friendly. Very happy with the service and work done to my vehicle. Jim the service manager is excellent and always a pleasure to work with. More

by Jimkatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2023 -

Goudy Honda responded

Hi there Jimkatta Thank you so much for trusting us with your Honda!! I want you to know how much we appreciate all of our customers. Thank you for allowing us to earn your trust and business for future years. Nothing pleases me more than to hear that our staff continues to do an excellent job with our customers. When you service your vehicle with us your considered family and treated as such. Happy motoring from myself, Jim, Leo & the whole Goudy Honda Service Department. Warm Regards, Customer Relations Monday - Friday (8:30am - 5:00pm)

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