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Goudy Honda - Service Center

Alhambra, CA

4.9
416 Reviews

416 Reviews of Goudy Honda - Service Center

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November 21, 2023

Goudy Honda service department provided excellent service on my 2016 Honda Accord V6 Touring vehicle. I appreciate the diagnosis and the full & complete repair. More

by mf1974R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Doan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Goudy Honda responded

Hi there mf1974R Thank you for your review! We appreciate you taking time out your day to submit one for us here on Dealer Rater. I am happy to hear you had a good service experience with Andy during your recent visit. Warm Regards, The Goudy Honda Team & C.R

November 18, 2023

Thank You very much Elmo , Elmo kept me well informed of what and when was happening with my car , Elmo kept open communication with me throughout the service process More

by chadymoda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmo
Dec 06, 2023 -

Goudy Honda responded

Hi there chadymoda We are pleased that your experience with our Service Team was a pleasant one!!! I am glad Elmo gave you excellent service during your recent visit. We look forward to assisting you on your next one. Happy Holidays. Warm Regards, The Goudy Honda Team & C.R

November 12, 2023

Excellent service and I would highly recommend for customer to come to Goudy. Very satisfy serviceā€¦ More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Samano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Goudy Honda responded

Hi there Pat Thank you so much for your review of your most recent visit with us here at the GOUDY Honda Service Department. Nothing makes us happier than to read when our staff is killing it out there with the customer service. Omar does an excellent job with our customers. I hope we have another opportunity to be of assistance in the future. Happy Holidays. Warm Regards, The Goudy Honda Team & C.R

October 28, 2023

They professionally helped with my issue and it was expensive. Only issue is, my AC was normal and once I received my car back: was not mentioned in paper work if there was a leak for the AC. I had to More

by miss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melannie Arce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Goudy Honda responded

Hi there miss I am happy to see staff gave excellent customer service. If there was any issue with prior service you are welcome to call our Service Manager who can review your customer file for previous work done. I will leave their number down below. Service Department (626) 570-8657 & (626) 576-1114 EXT 8020 Warm Regards, Customer relations & The GOUDY Honda Team

October 27, 2023

Always feel welcomed greeted with the best service always will keep coming here for all my Honda services More

by jalan5684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Goudy Honda responded

Hi there jalan5684 We appreciate loyal customers like you who come back to us time & time again!!! We have an excellent team ready to assist you however we can with all your HONDA needs!! Happy Motoring from the GOUDY family. Warm Regards, Customer relations & The GOUDY Honda Team

September 28, 2023

I was very appreciative that my need was attended to right away prior to and the day of my visit at the service department. Very professional, kind, and informative. He displayed concern for my vehi More

by HBabb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Goudy Honda responded

Hi HBabb Thank you for leaving a review for our SERVICE TEAM!! Wilson is always great to work with. He has so many years of experience in the field, super kind and knowledgeable. We look forward to how we can assist you in the future. Warm Regards, The GOUDY Honda Team

September 22, 2023

Advisor, Elmo Orellana was very helpful and courteous and answered questions of concern, and explained thoroughly. I was pleased with the way service was handled. More

by woojilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmo Orellana
Oct 13, 2023 -

Goudy Honda responded

Hi there woojilyn We cant thank you enough for allowing our Service Department earn your trust and business. We hope that we continue to earn your business for the future. I am very happy to hear you had a great experience with our Advisor Elmo during your service visit. Please let us know how we can be of any assistance in the future with your HONDA. Sincerely, The GOUDY Honda Team!

September 20, 2023

Excellent service. Very helpful and nice customer service. Will continue to go get my car serviced there. More

by Kimmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Vazquez
Oct 13, 2023 -

Goudy Honda responded

Hi there Kimmi We are happy you stopped by recently to service your HONDA with us!!! Thank you for leaving a quick review for William & the Service Department. We look forward to assisting you on your next visit. Sincerely, The GOUDY Honda Team!

September 12, 2023

Excellent job for everything. I had oil changed and battery replaced. Total cost over $332 More

by lylam28
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Leo Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Goudy Honda responded

Hi there lylam28 We appreciate you!!! Thank you for the kind review. Glad Leo took great care of you during your recent visit with us here at Service. We look forward to helping you out on your next scheduled visit. Sincerely, The GOUDY Honda Team!

September 11, 2023

Sader is an asset to the Honda company. As soon as my car arrived he promptly came out and assisted me. He asked me what my problem was, took my car in, I signed up for diagnostic test an More

by cruzmode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sader Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Goudy Honda responded

cruzmode Thank you so much for giving a few minuets of your day to have left this review. We certainly appreciate your your feedback , it helps other potential customers who are considering servicing their HONDA'S with us here at GOUDY Honda. Sader does an excellent job with all of his customers, your feedback doesn't surprise me. I am just happy to hear both visits mirror that quality customer service on each visit you can expect from our Dealership. Sincerely, The GOUDY Honda Team!

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