Goudy Honda - Service Center

Completely wrong quotes Gave me wrong quote in phone and they are charged more than what they have explained . I don't want come next time . please be clear with customer b Gave me wrong quote in phone and they are charged more than what they have explained . I don't want come next time . please be clear with customer before charging. More

Best services Dealership. we have Honda for nearly 30 years in the family, every time we think of purchasing a vehicle, new or used. we always t=go to Honda. Services in this we have Honda for nearly 30 years in the family, every time we think of purchasing a vehicle, new or used. we always t=go to Honda. Services in this dealership always provide the best services. More

Honda service center Honda kept me up to date with the status of my vehicle. Very professional and friendly service. Helped me get through my ordeal. Honda associate Yohan Honda kept me up to date with the status of my vehicle. Very professional and friendly service. Helped me get through my ordeal. Honda associate Yohan C. was very helpful. I'm glad that he was helping me out. More

Great fast service Took my car in after work for what I was hoping to be a quick oil change and have everything checked. Pulled in and Daissy helped me right away got my Took my car in after work for what I was hoping to be a quick oil change and have everything checked. Pulled in and Daissy helped me right away got my car done in a very reasonable time and kept in communication with me on items that will need to be replaced. I asked her if she could do them now and she had them done taken care of. I will be back for my next service More

oil change I came in for a quick and easy oil change. My service was completed very much faster than anticipated, which is always a welcome surprise. I came in for a quick and easy oil change. My service was completed very much faster than anticipated, which is always a welcome surprise. More

Quoted one price and not delivered Worst service center! My family has bought 3 cars from this dealer and the quality of the service center has gotten worst. Dropped my car off late Fri Worst service center! My family has bought 3 cars from this dealer and the quality of the service center has gotten worst. Dropped my car off late Friday. Saturday morning told my right passenger tire needs to be replaced, the cost for one tire would be $177.25. By really late Saturday afternoon got a call from Chasity saying they no longer have that tire in stock and now I need to buy TWO tire replacements that would cost $388.00 because I have 4 discontinued tires on my 2016 CRV I need to replace my two front tires because they need to have the same treds. More

highly expensive - no comp car wash service I towed my car in on 4/9/18 at 9:30am and the technician did not let me know the status of the diagnose until 12:30 pm. I called in before I towed my I towed my car in on 4/9/18 at 9:30am and the technician did not let me know the status of the diagnose until 12:30 pm. I called in before I towed my car. Frank told me it was $816 on the phone. When the tech Omar told me the price, I was shocked as he said it was $816 after discount. I felt he gave me a wrong price. I have no choice but i have to pay for it. He was so rude saying that your car was towed in without appointment. we are able to accommodate you which is already good. When I saw the invoice, it did not show the original cost and discount breakdown. I called the service manager and he told me the price on the invoice is after discount. I don,t really believe in that. I want to file a complaint about this case. Also I was never offered a free car wash even I paid so much each time I took my car to maintenance. The quality of customer service has deteriorated. More

Service Dept. My car was ready at the time given. Service was fast and the advisor is knowledgeable. Important instructions explained thoroughly before leaving. Th My car was ready at the time given. Service was fast and the advisor is knowledgeable. Important instructions explained thoroughly before leaving. Thumbs up for their quality of service. More

Great Experience Ryan wrote up the repair order without delay and efficiently. John did an excellent job replacing the brakes. The way auto repairs should be handled Ryan wrote up the repair order without delay and efficiently. John did an excellent job replacing the brakes. The way auto repairs should be handled, no hassle and efficiently. My brakes work great. More

Good Service and Good Timing!! Went in for Service and thought I was going to wait forever for a oil change, but surprisingly I was in and out in about an hour. I booked my appt thr Went in for Service and thought I was going to wait forever for a oil change, but surprisingly I was in and out in about an hour. I booked my appt through the Honda Link app so that was convenient. Staff has good service and they have the patience for it. Definitely would recommend this place! Just one word of advice when doing service, I would recommend to let the service advisors know to cover your seats with plastic bags or something so they won”t get dirty when the mechanics are working on your car. I might just have to start buying cars from this Honda dealer rather than other. More