Goudy Honda - Service Center

2014 Honda accord sedan service . My service advisor was David Richard Flynn Tess and my service technician was Joey Tony Martinez I brought in my car on April 12, 2018 for service . My service advisor was David Richard Flynn Tess and my service technician was Joey Tony Martinez I brought in my car on April 12, 2018 for service to be done just an oil change but I also intern got the automatic transmission fluid done, my brakes flushed and new fluid put in , I also got a factory warranty part replaced which was the battery Sensor . I’m very pleased to say whenever I come in whenever I bring in one of my vehicles service is superb I will always bring my vehicles to this dealership . More

Bad first time... good last time I had a nail in my tire for the second time in six months. The first time I got it fixed it took four hours to put two new tires on my car when I took I had a nail in my tire for the second time in six months. The first time I got it fixed it took four hours to put two new tires on my car when I took it to your facility at a cost of $400. when I took it back this last time,, a nail was found again in another tire. Another $400.I I said I couldn’t wait another 4 hours to get it fixed. and Alfred told me he could get it fixed within the hour... which he did.. Very greatfull !!! for his courtesy and promotes. More

Oil change Great service. I was approached immediately when pulling into the oil change service area. The time was exactly what they said it would be with an app Great service. I was approached immediately when pulling into the oil change service area. The time was exactly what they said it would be with an appointment, which was just over 1 hour at 65 minutes. And the employee Daissy Cabrera was of great assistance with the paperwork and explaining to me what they were going to check with the oil change and the results from it afterwards. More

great customer service The employees go above and beyond to help its customers. The service is very friendly. I visited several other Honda dealers but this one stands out. The employees go above and beyond to help its customers. The service is very friendly. I visited several other Honda dealers but this one stands out. Goudy Honda gave me the best deal More

EXCELLENT SERVICE! EXCELLENT CUSTOMER SERVICE, ATTENTIVE AND VERY HELPFUL. WOULD RECOMMEND TO OTHERS TO COME TO GOUDY HONDA IN ALHAMBRA FAST SERVICE, VERY DETAILED EXCELLENT CUSTOMER SERVICE, ATTENTIVE AND VERY HELPFUL. WOULD RECOMMEND TO OTHERS TO COME TO GOUDY HONDA IN ALHAMBRA FAST SERVICE, VERY DETAILED IN THE ORDER RECEIPT TOO! More

Lazy and liers My car had a faulty battery that was supposed to be checked 2 weeks ago when I took the car for an oil change and a regular inspection. A few days ago My car had a faulty battery that was supposed to be checked 2 weeks ago when I took the car for an oil change and a regular inspection. A few days ago I was stuck in a parking lot because my car wouldn't start because of the battery. Took the car to this dealer and had it inspected. It turn out that rhe battery that they had "checked and it was Good" was the cause of the problem. They replaced it with another one and it was still under warranty. They did another inspection and it turns out that everything they wrote on the paper was a lie. I had recently change the cabin and engine filter(1 week ago) and it said that they were way dirty and needed to be changed. I believe they don't check the car like they are supposed to due to the high volume of cars and they just use the same information as before. They really need to be accurate when it comes to this information otherwise people pay the consequences like me. I wouldn't take my car here anymore. I was stuck for 2 hrs waiting for my roadside assistance and driving to the dealer to drop off my car when all this could have been prevented. More

Best services Dealership. we have Honda for nearly 30 years in the family, every time we think of purchasing a vehicle, new or used. we always t=go to Honda. Services in this we have Honda for nearly 30 years in the family, every time we think of purchasing a vehicle, new or used. we always t=go to Honda. Services in this dealership always provide the best services. More

Completely wrong quotes Gave me wrong quote in phone and they are charged more than what they have explained . I don't want come next time . please be clear with customer b Gave me wrong quote in phone and they are charged more than what they have explained . I don't want come next time . please be clear with customer before charging. More

Unprofessional workers Took my car in for an oil change, long wait but didn’t mind. However, when my car was ready, the serviceman told me I needed a transmission fluid cha Took my car in for an oil change, long wait but didn’t mind. However, when my car was ready, the serviceman told me I needed a transmission fluid changed. Why wasn’t this notified to me from the beginning? So I said ok and he said it should take about 30min. Waited an hour only to find out that my car has been ready and he has left to goto lunch without telling anyone?!!! The service rep who took over had no idea what was going on. Im not even sure if my transmission fluid has been changed? But I did pay for it. When I started the car this morning my car smelled of burnt oil. Will never be going back here, and will not recommend Goudy Honda to anyone. More

Honda service center Honda kept me up to date with the status of my vehicle. Very professional and friendly service. Helped me get through my ordeal. Honda associate Yohan Honda kept me up to date with the status of my vehicle. Very professional and friendly service. Helped me get through my ordeal. Honda associate Yohan C. was very helpful. I'm glad that he was helping me out. More