Goudy Honda - Service Center

Really Excellent Service! My service advisor was really great and let me know what needed to be repaired, and what can wait until the the next service. The waiting area was nic My service advisor was really great and let me know what needed to be repaired, and what can wait until the the next service. The waiting area was nice too. More

Great Service I took my Civic in for service and was promptly greated by very friendly and professional staff. Everything was explained and I received a follow up I took my Civic in for service and was promptly greated by very friendly and professional staff. Everything was explained and I received a follow up call. More

Easy, answered all of my questions, helped me save money! The staff is super nice and answered all my questions, even though the processing of my car maintenance takes a few minutes, its always clearly explai The staff is super nice and answered all my questions, even though the processing of my car maintenance takes a few minutes, its always clearly explained what my car needs and they even showed me how to change my air filters myself, which I thought was really nice and also super easy to do on my own. Definitely go around lunch time on a weekday, the place is not too crowded like the weekends. More

Had negative experience. Waited too long . Feel disrespected In November(may be different month) , I went to service the car with a major maintenance. I came in at 7:00 a.m. and left at 4:10 p.m. Once I rea In November(may be different month) , I went to service the car with a major maintenance. I came in at 7:00 a.m. and left at 4:10 p.m. Once I reached home I noticed that my wipers were not working. I had to return on a Monday to have them fix. I feel that at this time I should have been advised that the air conditioner needed change or the freeze liquid was low. I left feeling uncomfortable. This passed Saturday, 5/13/18 I made an appointment to have the freeze for the air conditioner filled , to get an oil change and have the air pressure check. It took 4 1/2 hours. I feel the customer service is not up to standard and it disrespects customers. . Everyone left and I was the last one. Appointments don't mean anything. I am ready to buy another car and I don't know that I want to invest on a Honda. When it is time to service the car it becomes a head ache. I have been a customer with Honda , but I don't think I want to continue. I marked a sales person name ,but not sure . Please invoice. More

Great work My car had gotten work done by a body shop and as soon as I received it back I did the service and they noticed I was leaking washer fluid and they in My car had gotten work done by a body shop and as soon as I received it back I did the service and they noticed I was leaking washer fluid and they informed me when I got my car back from the service and I really appreciate that cause I wouldve never known if it wasn’t for the service team at Goudy honda More

Best service advisor. Ever. Rick Gudino ws my service advisor when I brought my car in yesterday. He is by far the friendliest and most thorough service advisor I have ever deal Rick Gudino ws my service advisor when I brought my car in yesterday. He is by far the friendliest and most thorough service advisor I have ever dealt with! More

Service was great! Thank you for explaining in detail what services my car needed and what it will be needing in the future. And thank you for the car wash! My car re Thank you for explaining in detail what services my car needed and what it will be needing in the future. And thank you for the car wash! My car really needed one! More

SATISFIED WITH THE SERVICE RENDERED BY HONDA GOUDY. Honda Goudy staff is very courteous, friendly, helpful, respectful to customers. I will recommend relatives and friends to come here to get services Honda Goudy staff is very courteous, friendly, helpful, respectful to customers. I will recommend relatives and friends to come here to get services for their cars. Honda Goudy even has a shuttle to take customers to where customers need to go, instead of wasting time to sit in the waiting room for hours and get bored. EXCELLENT! More

Excellent customer service I’ve been here 3x already and has always provided me an excellent customer service. Staff were very friendly and accomodating. Very clean and comfy wa I’ve been here 3x already and has always provided me an excellent customer service. Staff were very friendly and accomodating. Very clean and comfy waiting area. Highly recommended. More

Awesome but time consuming I purchased my vehicle from Goudy and received outstanding customer service. I have been back to service my vehicle for normal service a few times bu I purchased my vehicle from Goudy and received outstanding customer service. I have been back to service my vehicle for normal service a few times but this last time even with an appointment I had to wait longer than I would have expected for and oil change. I would like to think this was out of the ordinary. I'm only giving four stars and would normally give five because of the excessive wait on my last visit on 5/03/18. More