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Goudy Honda - Service Center

Alhambra, CA

4.9
440 Reviews
Call Service Center (626) 576-1114

440 Reviews of Goudy Honda - Service Center

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August 29, 2022

My Service Agent was very professional and courteous. He had great knowledge for the details in my car. Honesty is very important. So letting me know that the mechanic made a small error and able to corr More

by WAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Doan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2022 -

WAYNE responded

Andy was very transparent and made great effort to see that my Odyssey was very taken care of. Most Service agency find extra service needs to balance the required maintenance, thus the client has to pay for extra cost. NOT ANDY, he make sure that proper service needed, and if the mechanic make a mistake, he make sure it is corrected immediately without extra cost.

Aug 29, 2022 -

Goudy Honda responded

Hi there WAYNE Wow such wonderful things said. Thank you so much for putting time and effort in this review. I am sure Andy appreciates it as do I and all of us here at the Service Department. Andy is an awesome Advisor, friendly, helpful and honest. We definitely look forward to when we can assist you again. I hope we have earned & continue to earn your trust & business for years to come! Happy motoring from all of here at Goudy Honda of Alhambra. Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

August 28, 2022

He was great friendly and helpfull. Every one there was very friendly. I look foward to comming back. More

by rgzippy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Doan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2022 -

Goudy Honda responded

Hi there rgzippy Thank you so much for giving Andy & our Service Department a quick review!!! I am glad to read you had a great experience with us here at Goudy over at our Service department. We look forward to having you back with us as well. Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

August 22, 2022

Was helped right away. Service did not take long at all, and Omar was very helpful. More

by Stevenhernandez.92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Samano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2022 -

Goudy Honda responded

Hi there Stevenhernandez.92 Happy Monday. Thank you so much for your review! I am happy to hear you had a wonderful experience with Omar during your visit with us here at Goudy. He is very helpful and kind. We certainly look forward to having you back with us so we might get yet another opportunity to make another great experience for you. Happy motoring from Omar & all of us here at Goudy Honda. Wishing you a wonderful day ahead. Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

August 20, 2022

Ivan was extremely helpful, kind and informative. He helped me get my car serviced in a timely manner. It was a pleasure to be helped by him & he made my experience with Ghoudy great. I’d highly reco More

by Brueda15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2022 -

Goudy Honda responded

Hi there Brueda15 Thank you so much giving Ivan & our Service Department a quick review! I am so pleased to hear you had such a wonderful customer experience with Ivan. Our customers are with out a doubt our 1st priority and I am happy to hear he met all the expectations on character, promise & delivery. We look forward to having you back with us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

August 17, 2022

Jim S. and Andre are so professional, helpful and understanding. I was very very satisfied with all the service More

by cvaldivia369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Shellheim, Andre Asheghian
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Aug 18, 2022 -

Goudy Honda responded

Hi there cvaldivia369 Thank you so much for giving our Service Department a quick review! I am so happy to hear you had a wonderful customer experience with our Advisor Andre & our Service Manager Jim. We thank you for your business and look forward to seeing you again on your next visit with us here at Goudy Honda where our customers come first. Wishing you a wonderful day ahead! Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

August 10, 2022

Quick, friendly service and nice waiting facilities. I was promptly notified when my vehicle was ready. More

by hcarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Tieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2022 -

Goudy Honda responded

Hi there hcarb Thank you so much for your review! I am glad to hear you had a great customer experience with Daniel over at our Service Department. We look forward to having you back. Happy motoring from Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

August 08, 2022

Minh- the service rep that helped us always wonderful. Thank you for always being outstanding More

by darylnava
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Minh Ngo
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Aug 09, 2022 -

Goudy Honda responded

Hi there darylnava Thank you so much for taking a few minuets out of your day to give Minh & Goudy a quick review on your customer service experience during your visit with us. We look forward to having you back. I hope that we can continue to earn your trust and business for years to come. Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

August 04, 2022

As usual great service for my CRV 2015. I will make a future appointment, thank you! More

by dcontreras_998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Ishii
Report | Print
Aug 04, 2022 -

Goudy Honda responded

Hi there dcontreras_998 We appreciate your business and trust for the future! I am glad to hear you had a wonderful experience with Dane! We look forward to seeing you back. Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

July 25, 2022

Great service by Andre. My car was ready before the estimated time promised. Fast and friendly service. More

by tjkid8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Asheghian
Report | Print
Jul 26, 2022 -

Goudy Honda responded

Hi there tjkid8 Thank you so much for taking the time out of your busy day to give Andre and the Service Department a quick review! I am so happy to hear you had a great experience of customer service. We definitely appreciate your business and hope that we can continue to earn your trust for the future. Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

July 17, 2022

Service department staff was very courteous and helpful. Friendly and knowledgeable - Explained what was needed and why. More

by Besparza.1117
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Minh Ngo
Report | Print
Jul 18, 2022 -

Goudy Honda responded

Hi there Besparza.1117 We appreciate you taking a few minuets out of your day to share your overall experience with our Advisor and staff over at our Service Department. I am so happy to hear you had a wonderful experience with Minh, he is super friendly, quick and knowledgeable. We look forward to having you back with us in the near future. Please let me know if there is anything I can assist you with in the near future. Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

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