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Goudy Honda - Service Center

Alhambra, CA

4.9
416 Reviews

416 Reviews of Goudy Honda - Service Center

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June 17, 2023

As always coming to Goudy Honda is an excellent experience. The Service Manager Jim Sellheim is the absolute best! Thanks Goudy Honda and Jim Sellheim! Sincerely, The Beller Family More

by rusnak2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sellheim
Jul 11, 2023 -

Goudy Honda responded

Hi there rusnak2000 Thank you so much for giving our Service Dept. & Service Manager a quick shot out and review of your personal customer experience. We appreciate your business and trust. Happy motoring from the Goudy Family! Customer Relations Mon - Fri (8:30am - 5pm)

June 15, 2023

Dealership has always been great! I usually get my car serviced here and employees are always amazing! Went once to a different dealership and they took way too long and there was min More

by Alexandrya.valencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Goudy Honda responded

Hi there Alexandrya.valencia It is always a delight to read heart felt reviews such as yours. Thank you for taking a few minuets out of your day to have done that for us here at Goudy. I am glad you had a great customer experience while servicing you HONDA with us here at the Service department & that Ivan was on top of all updates for you during your recent visit. We thank you for your continued business and trust for the future. Happy motoring from all of us here at Goudy HONDA Service Dept. Customer Relations Mon - Fri (8:30am - 5pm)

June 15, 2023

Goudy Honda of Alhambra is the best location anyone can visit! Friendly, helpful, and meaningful people! More

by Siprianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Samano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chastity Torres
Jul 11, 2023 -

Goudy Honda responded

Hi there Siprianna I am so happy to read you had such a positive Service experience during your recent visit with our Service Department & staff. We look forward to assisting you however we can in the future. Happy motoring from all of us over at the Goudy Honda Service Dept. Customer Relations Mon - Fri (8:30am - 5pm)

June 14, 2023

My service advisor Andy Doan kept me informed of my vehicle repairs and I was back in my vehicle that afternoon. Thank you for the quick turnaround More

by fmachon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Doan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Goudy Honda responded

Hi there fmachon We appreciate your review & feedback!!! I hope this means we will see you back here in the near future for any and all your HONDA needs!!! Happy motoring from Andy, myself & the whole Service Dept. here @ Goudy HONDA. Customer Relations Mon - Fri (8:30am - 5pm)

June 14, 2023

Good reliable service, friendly. Had issues with injectors , they looked at it and fixed the problem More

by Arai213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Orozco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Goudy Honda responded

Hi there Arai213 Thank you for your recent Service Review! We hope Goudy Honda continues to leave a positive impression for future visits. Happy motoring from Leo, Myself & the whole Goudy Family. Customer Relations Mon - Fri (8:30am - 5pm)

June 13, 2023

Ivan Castro is so helpful at Goudy Honda. He is so helpful a let’s me know anything is wrong on car right away. I go for maintenance on my 2019 Honda civic an he make sure it get done fast . More

by gabbsjj15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Goudy Honda responded

Hi there gabbsjj15 I am so happy you feel so good about our customer Service! Our customers are our priority here at Goudy. We hope to continue seeing you for future service visits. Happy motoring from Ivan, myself & the whole Goudy Family. Customer Relations Mon - Fri (8:30am - 5pm)

June 13, 2023

Professional and friendly service. Straight to the point. Gave me an estimated time and completed the service in a timely manner More

by situbenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Goudy Honda responded

Hi there situbenny We appreciate your review & feedback!!! Please let us know how we can be of any assistance in the future. Happy motoring from myself, Ivan & the whole Goudy Service Dept. Customer Relations Mon - Fri (8:30am - 5pm)

June 13, 2023

Was ready at EXACT time Ivan said. 1:30-2:45. He was VERY friendly. More

by Christine L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Goudy Honda responded

Hi there Christine L Thank you for the review & recommendation! We love hearing back from our customers. I hope this means we will continue seeing you for future visits in the future. Happy motoring from myself, Ivan & the whole Service family here at GOUDY! Customer Relations Mon - Fri (8:30am - 5pm)

June 12, 2023

I’d been going to Goudy to service my car and my Service advisor is Wilson Yu. He’s been very exceptional. Very helpful and he explains everything thoroughly. He’s not one to take advantage or keep on selli More

by audeydc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Goudy Honda responded

Hi there audeydc We appreciate you sharing your experience here on Dealer Rater. I am so happy to hear Wilson took good care of you and your HONDA while servicing your vehicle with us here at the Service Dept. We look forward to assisting however we can in the future. Happy motoring from the whole Service Dept. here at Goudy Honda. Customer Relations Mon - Fri (8:30am - 5pm)

June 11, 2023

Goudy has been my trusted dealership for many years. I have purchased three of my Hondas from Goudy and only have any servicing done by their great service department as well. I'm a satisfied customer More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sader Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Goudy Honda responded

Hi there Mel We thank you for your continued business with both Sales & Service Departments. We are grateful to customers like you who allow us to continue to earn your trust & business for years to come. I am glad to hear you had a great customer experience with Sader on your recent visit with us here at GOUDY Honda Service Dept. Customer Relations Mon - Fri (8:30am - 5pm)

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