Goudy Honda

Professional good quality of Customer service! Alfonso Cabral, was extremely professional in his manner and work. Alfonso, provided A+ Customer Service, he was very helpful, enjoyed working with h Alfonso Cabral, was extremely professional in his manner and work. Alfonso, provided A+ Customer Service, he was very helpful, enjoyed working with him. Plan to refer future clients to Alfonso Was put off by first salesperson who greeted me, he assumed I was Spanish/Mexican and addressed me in Spanish, which I am not. The music in the place was TOO LOUD, gave me a headache! More

Another Happy Customer The reason I would give this dealership the highest rarings 5 stars, is because of the friendliness, politeness and respect! Everyone I worked with kn The reason I would give this dealership the highest rarings 5 stars, is because of the friendliness, politeness and respect! Everyone I worked with knew there jobs and that made buying a vehicle very easy. The standout employee has to be the finance officer, Mr. David Chu! His thoroughness, patience, knewlegde and attention to detail made my experience an excellent one! I would absolutely recommend this dealership and certainly give them an opportunity to earn my business in the future. More

Great Experience receive the recall notice regarding my airbag, I came in on the afternoon when the service dept almost close. they told me that they could squish in m receive the recall notice regarding my airbag, I came in on the afternoon when the service dept almost close. they told me that they could squish in my car towards the end of the day and it will takes 2 hours but after only one hour my car finishes. More

Good Service Came in to browse and walked out with a car! Our sales representative, Karl, provided great customer service. Was very attentive and managed our conce Came in to browse and walked out with a car! Our sales representative, Karl, provided great customer service. Was very attentive and managed our concerns very well. More

Good experience The sales rep, James, was very friendly and helpful. He answered all my questions and made the extra effort to help me purchase vehicle at a price I f The sales rep, James, was very friendly and helpful. He answered all my questions and made the extra effort to help me purchase vehicle at a price I felt was fair to me. More

Nice people who do their best. Internet sales rep, Sandra, is a young, kind soul. We got along great as she always did her best to accommodate our needs.Sales manager, Art Cheng, w Internet sales rep, Sandra, is a young, kind soul. We got along great as she always did her best to accommodate our needs.Sales manager, Art Cheng, was busy, but highly motivated to make a deal. Business (finance) manager, Marvin Abbasi, was efficient and engaging once he sensed that the client was indeed friendly. The dealership needs better refreshments and the wait to see the finance manager was excessively long. It's not important, but my wife and I were surprised that none of the 5 employees that we dealt with had a firm handshake. I definitely prefer when Edmunds.com provided internet quotes (2 years ago) without having to speak with sales reps from dealerships. Too many contacts from too many sales reps. More

Excellent The service representative that assisted me was helpful, efficient and kept me informed as to the progress of my service. Very pleased with the exper The service representative that assisted me was helpful, efficient and kept me informed as to the progress of my service. Very pleased with the experience. More

Fast service The best experience yet. Daisy went above and beyond with great knowledge and professionalism. I planned on getting my car serviced elsewhere after th The best experience yet. Daisy went above and beyond with great knowledge and professionalism. I planned on getting my car serviced elsewhere after this oil change, I’ll definitely be back now. More

Misleading information There is a sign posted in the service department saying to make an appointment or service could take 2 hours. I made an appointment but service took There is a sign posted in the service department saying to make an appointment or service could take 2 hours. I made an appointment but service took 2 1/2 hours. What I pointed this out, I was told that the word service did not mean service, it meant oil change. Had I known this I would have made arrangements to drop off the car instead, I had to cool my heals for almost 3 hours because of a false and misleading sign. Now this is not the end of the world, but can I now trust anything that I am told here? Credibility is important to me. More

Very excellent service Goudy Honda of Alhambra always takes care of my vehicle when I come. Always offers the best service. I’ve never had any complaints, any issues with th Goudy Honda of Alhambra always takes care of my vehicle when I come. Always offers the best service. I’ve never had any complaints, any issues with them at all. They always have my car ready in a timing matter. I would definitely refer them to other people. Just because there service and there love and care for there customers is always Fantastic. Thank you Honda thank you to your team for always taking care of my vehicle. More