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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,898 Reviews

2,898 Reviews of Gosch Ford Temecula - Service Center

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January 30, 2025

Excelente service pro idea by Ramohis Martinez we Willy come back to him very helpful and amable More

by Nbarragan71Lariat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramphis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ramphis and the team met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

January 30, 2025

Ramphis Martinez was my service advisor. He was extremely attentative, knowledgeable and courteous. I highly recommend him and Gosch Ford for all maintenance. More

by J.J. Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramphis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Gosch Ford Temecula responded

Thank you so much for your kind words, Juan, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

January 29, 2025

My 2017 Ford Focus ST came in for recall work. Everything was done in a professional and friendly manner. Very pleased. More

by dsieker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viktor Mazurenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

January 29, 2025

Viktor is knowledgeable, courteous, knowledgeable and there is zero pressure to perform services that may not be needed More

by qhfan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. Viktor and our team appreciate your business and hope to see you again soon! Jason Noble General Manager

January 29, 2025

Mr. Martinez was very courteous to me and my vehicle was serviced in a timely manner. More

by susanaustin64
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramphis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, Susan, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

January 29, 2025

Was a little confusing where to go and what the check in process was and where to wait. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramphis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Gosch Ford Temecula responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Rachelle Long Service Manager 951-699-1302

January 28, 2025

very helpful and knowledgeable, accurate with parts, great communication, staff is approachable and friendly. great people More

by hecastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

January 28, 2025

Great service and a great experience. Couldn’t be happier with my time at this ford. More

by Trevlishunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

January 28, 2025

Appointment was started on time and finished early. .Detailed description of recall services were printed out clearly.Waiting area great. More

by bcbucktails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

January 28, 2025

Kenn Olson in the service department was very nice and helpful, rare to find people with great customer service like that More

by KR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

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