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3,298 Reviews of Gosch Ford Temecula - Service Center
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October 22, 2018
Always great Can't say enough about this service center. I take my fusion and my wife's truck for all our services here. Nick is phenomenal at making sure all your Can't say enough about this service center. I take my fusion and my wife's truck for all our services here. Nick is phenomenal at making sure all your concerns are dealt with. They are professional and courteous when your waiting. There's just not enough good we can say about this center. We highly recommend gosch Ford. More
by Skinsfan
Verified CustomerEmployees Worked With
Nick in service
October 22, 2018
Decent Service was great and everyone was very nice! However, my truck was returned extremely dirty and with baked on water spots. I had to pay a detailer to Service was great and everyone was very nice! However, my truck was returned extremely dirty and with baked on water spots. I had to pay a detailer to come to my house to get the spots out and detail the whole truck. I would go back there but I would ask them to take better care of it. More
by nbprez
Employees Worked With
Mike Tinsley
October 22, 2018
Service Absolutely outstanding service. they said it would take half day and it was done in time frame. everyone on the phone was very friendly and helpful. Absolutely outstanding service. they said it would take half day and it was done in time frame. everyone on the phone was very friendly and helpful. also the Gentleman who helped me in the service department was awesome and i'm sorry i don't remember his name. in Temecula he sits to the far right in last cubicle/desk. More
by bstone1
Employees Worked With
i'm sorry i cant remember it was quick and efficient he sits at last cubicle on far left he was great.
September 26, 2018
Came in for an oil change, drove away in a new car. I came in for an oil change and drove away and a new car that was upgraded. It was easy. My toddler was happy with how fast it was. I came in for an oil change and drove away and a new car that was upgraded. It was easy. My toddler was happy with how fast it was. More
by hhoustonjones
August 09, 2018
Excellent Customer Service After a 14 year relationship with Lake Elsinore Ford and 4 New cars/trucks I am starting a new relationship with Temecula Gosch Ford! Service Technici After a 14 year relationship with Lake Elsinore Ford and 4 New cars/trucks I am starting a new relationship with Temecula Gosch Ford! Service Technician Rachelle Long and Service Manager Tom Fuller treated me so great! I was updated daily and called after services were provided to make sure I was satisfied. Thank you for restoring my car and making me happy to drive it again! More
by JennyGirl
Employees Worked With
Rachelle Long, Tom Fuller
May 31, 2018
Rachelle Long is the BEST Rachell Long has been my service writer since I started using Gosh Ford. She is amazingly knowledgeable about my Explorer and about service operat Rachell Long has been my service writer since I started using Gosh Ford. She is amazingly knowledgeable about my Explorer and about service operations. She works extremely hard to provide information I request. Her estimates are always accurate and she has never tried to oversell. She ALWAYS returns calls in a timely fashion But the thing I appreciate anout her the most is her ATTIDUDE! She is always upbeat, she always has a smile on her face and she is always pleasant and respectfull no matter how busy she is. If Rachelle ever goes to another Ford dealer, I’d take my car to her for service. More
by Sabin
Employees Worked With
Rachelle Long
May 05, 2018
Service Want to thank Ken Olsen always make my service appointment a pleasure. Love his honesty and advice. I always refer him to friends asking who Want to thank Ken Olsen always make my service appointment a pleasure. Love his honesty and advice. I always refer him to friends asking who to see for service. More
by Mae1234
Employees Worked With
Ken Olsen
April 25, 2018
Rachelle along is amazing Rachelle is the best. Attentive professional kind personable and polite she helps everyone with a smile and great attitude she is a rock star amazing Rachelle is the best. Attentive professional kind personable and polite she helps everyone with a smile and great attitude she is a rock star amazing More
by Mo42782
Employees Worked With
Rachelle Long
March 27, 2018
Rachelle Long is the best Rachelle along is simply the best advisor I have ever dealt with in a dealership. I highly recommend her to everyone . She rocks!!!! You should go see Rachelle along is simply the best advisor I have ever dealt with in a dealership. I highly recommend her to everyone . She rocks!!!! You should go see her for your car repair needs More
by Ford
Employees Worked With
Rachelle Long
November 03, 2016
Horrible service and they're still not done with me Made an appointment to have my transmission looked at, was informed I would have to wait 3 weeks, while worried about my trucks performance, I was hap Made an appointment to have my transmission looked at, was informed I would have to wait 3 weeks, while worried about my trucks performance, I was happy to have the appointment made. After dropping off my vehicle it was 3 days before the "transmission guy even looked at it. A week before they were able to tell me what was wrong with it. While upset about the time line, I did my best to be understanding because I knew these things take time to be done right. I was told it would be done by Tuesday. Tuesday I called for an update and did not recieve word back until thursday, only because i insisted on talking to the manager. Again, was not upset about the time line, was upset about the lack of communication. I was assured the truck would be ready by the following tuesday. Recieved a voicemail on friday stating my vehicle was ready, I called and left a voicemail stating that I wouldnt be able to pick it up until Saturday due to work. I recieved a second voicemail stating that was fine, my truck was ready and waiting. Saturday I sat for an hour and a half while they looked for my truck only for them to find it with the transmission still out of it. I recieved numerous apologies with again assurance my truck would be ready tuesday. I began calling Tuesday, it is now thursday again with no one returning my calls and the manager constantly "at lunch." More
by Paxton
Employees Worked With
James
