Gosch Ford Temecula - Service Center

Warranty work I brought my edge into Gosch Ford Temecula to have warranty work done. The warranty was NOT a ford warranty but instead an extended warranty bought at I brought my edge into Gosch Ford Temecula to have warranty work done. The warranty was NOT a ford warranty but instead an extended warranty bought at time of purchase of used vehicle. That being said, the warranty company approved one week of free car rental but then kept stalling to approve the work on my car. My week of rental ran out and I was still arguing with warranty company to get them to approve the work and stressed that I would not have a car to get to and from my work, since my car was undrivable. My service advisor Ken went above and beyond my expectations and gave me a car through ford - which again the warranty was NOT through - until the work was approved and finished. This definitely helped my stress level. Ken showed me that awesome customer service still exists! Thank you so much Ken for caring about your customers! DEFINITELY recommend service advisor Ken to anyone that needs service to their vehicle. More

Recall service Brought my truck in for a recall. 30 mins in and out! Thanks for the quick service and look forward to coming back to Gosch. Brought my truck in for a recall. 30 mins in and out! Thanks for the quick service and look forward to coming back to Gosch. More

07 mustang Moved to Temecula two years ago. Mustang was purchased in Phoenix 12/06. So far the service at Gosch Ford has been great. Staff is friendly and kno Moved to Temecula two years ago. Mustang was purchased in Phoenix 12/06. So far the service at Gosch Ford has been great. Staff is friendly and knowledgeable, I was always kept abreast of what was going with my vehicle. More

car Repairs Experienced excellent customer service from the dealership while having repairs made to my vehicle. Very pleased that I made the decision to have the Experienced excellent customer service from the dealership while having repairs made to my vehicle. Very pleased that I made the decision to have them do the work. Repairs were made in a timely manner at a competitive price. More

Peace of mind Had taken my 2017 escape for service and repair at north county Ford in May, however they did not actually fix the problem of my damaged undercarriage Had taken my 2017 escape for service and repair at north county Ford in May, however they did not actually fix the problem of my damaged undercarriage. I had believed they did until driving down the 15 and it popped off. Terrified I went to Gosch and right away Kenn Olson helped calm me down. He went above and beyond to fix the problem with no stress. I felt valued and safer after talking with Kenn. Best service and concern for customers. Highly recommend, everyone was helpful and so nice. Amazing experience. If you want excellent service you can trust go see Kenn at Gosch, you will be so glad you did. My peace of mind was restored and will always be grateful More

Needed a new battery for my F-150 Kenn was extremely friendly. I had to pick up a new battery and had my family with me. I was able to get a new battery for my truck, and have it ins Kenn was extremely friendly. I had to pick up a new battery and had my family with me. I was able to get a new battery for my truck, and have it installed within 30 min. More

Great customer service Kenn Olson Has work at this dealership for many years and he knows his job very well he is a Fantastic customer. Adviser. Very friendly send quali Kenn Olson Has work at this dealership for many years and he knows his job very well he is a Fantastic customer. Adviser. Very friendly send quality time with you and keep you updated. Keep up the goog work Kenn. More

Good service. Elizabeth Cassidy was helpful, friendly and helped me with anything I needed thank you. Also, Mike Tinsley was great at what he does. Both did an ex Elizabeth Cassidy was helpful, friendly and helped me with anything I needed thank you. Also, Mike Tinsley was great at what he does. Both did an excellent job and I will definitely be back. More

Elizabeth Cassidy I I've had a really good experience here at Gosch Ford. Elizabeth Cassidy is awesome! Trevor Schultz is my service advisor. He always gets me in and o I I've had a really good experience here at Gosch Ford. Elizabeth Cassidy is awesome! Trevor Schultz is my service advisor. He always gets me in and out in a timely manner. And never tries to oversell me . I have a good time when I come to the service department here everyone is friendly and happy. I recommend this dealership. More

great service great to work with rachelle, she is always positive and uplifting. gosch ford always helps their customer the right way, their prices are also not tha great to work with rachelle, she is always positive and uplifting. gosch ford always helps their customer the right way, their prices are also not that bad More