Gosch Ford Temecula - Service Center

Good customer service every time I come in for either service on my car or just for parts I get exceptional service and always do a good job on my car service on my car or just for parts I get exceptional service and always do a good job on my car More

Erica in parts had great customer service with a smile which was very nice to see especially during hectic holiday business. Every organization needs more employees like her. which was very nice to see especially during hectic holiday business. Every organization needs more employees like her. More

I came into the parts department was greeted by Erica who was super nice and friendly! I paid my bill and she made it quick, thank you ! was super nice and friendly! I paid my bill and she made it quick, thank you ! More

Great Service Another 5000 miles, time for service, Get great service and reasonable cost at Gosch Ford in Temecula. Very friendly staff including Erica in Parts, a Another 5000 miles, time for service, Get great service and reasonable cost at Gosch Ford in Temecula. Very friendly staff including Erica in Parts, all went out of their way to make sure nothing was overlooked More

Parts cashier is super friendly The bare-bones minimum needed for a "successful parts sale experience is to deliver the correct part, collect my money, and (at times) return exact ch The bare-bones minimum needed for a "successful parts sale experience is to deliver the correct part, collect my money, and (at times) return exact change. Unfortunately this is exactly what you get in far too many places. My recent experience at the Gosch Ford Temecula parts was much better than mere bare-bones service. Pablo is always a knowledgeable assistance. And once I had the part I needed, the cashier greeted me with a friendly smile, polite and uplifting conversation, and flattering remarks as we parted. It was a real pleasure working with Pablo and Erica earlier today. I hope I get to see her smiling face next time I come in. More

Erica, you made my day!! Thank you for you kindness. I was having a tough day and your smile and desire to help just made my day so much better. I wish there were more people Thank you for you kindness. I was having a tough day and your smile and desire to help just made my day so much better. I wish there were more people out there that would be so willing to go out of their way to help. More

GREAT SERVICE!!!!! The service was excellent from the time I pulled my van in to the service guy. It was timely in getting my van back, then going to the parts to pay fo The service was excellent from the time I pulled my van in to the service guy. It was timely in getting my van back, then going to the parts to pay for it with Erica which she was GREAT going over my invoice. More

David in the service department is awesome! He has always taken care of me every time I come in and goes over and beyond to make sure my whole experience is great. He has been taking care of me for my past taken care of me every time I come in and goes over and beyond to make sure my whole experience is great. He has been taking care of me for my past three trucks that I have owned and I wish I could use him for my non Ford vehicles as well because out of all the other dealers I work with, I always enjoying going to him over any of the others because I know I am getting the best service when I work with him. More

Came in for my Oil change and a recall. David was very friendly and professional. Got my information, asked what I needed didn’t pressure me for anything that my vehicle didn’t need. I dropped it off. He friendly and professional. Got my information, asked what I needed didn’t pressure me for anything that my vehicle didn’t need. I dropped it off. He called me less than 2 hours later to tell me that my truck will be done in 20 minutes. Came in and my paperwork was ready. Walked me to the cashier (Erica) in the parts department where I was greeted with a smile and a very friendly attitude. By the time I had paid for my service my vehicle was up front washed and ready to go. All and all very good service. More

Helpful and Kind! David has been so helpful from the first time I walked into the service department. Turns out that Ford is buying back my car due to mechanical issues David has been so helpful from the first time I walked into the service department. Turns out that Ford is buying back my car due to mechanical issues, but without David's help that would not have been possible. I would consider buying another Ford just to have David as my service advisor! More