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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,855 Reviews

2,855 Reviews of Gosch Ford Temecula - Service Center

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February 01, 2019

Superior Customer Service I came in for routine maintenance and the representative Rachelle remembered me as soon as I walked in. She was very friendly and checked me in promp More

by Maree150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Gosch Ford Temecula responded

Thank you for your business. We look forward to serving you again in the future! Jason Noble, General Manager

February 01, 2019

Good service Went in to Gosch with a routine oil change, they noticed my ball joints needed to be replaced. Replacement cost was very reasonable and was finished More

by Jbwggin0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
Apr 29, 2019 -

Gosch Ford Temecula responded

Greatly appreciate the kind words! Jason Noble, General Manager

February 01, 2019

Service Review As always, Rachelle is a pleasure to work with. The appointment process is efficient; she's always in a pleasant mood, gives me complete information, More

by BruinBrad27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Gosch Ford Temecula responded

Greatly appreciate the kind words! Jason Noble, General Manager

February 01, 2019

Cameron is a SUPERSTAR! Had a great experience with Cameron and the service in my car. He really helped as I have a crazy schedule at work! I would recommend Gosch Ford Servi More

by June Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Gosch Ford Temecula responded

Glad you were able to experience The Easy Way at Gosch Ford Temecula! Jason Noble, General Manager

February 01, 2019

Device advisor Ken Olson is the best service writer thsset t Ken Olson in service is the best could not have a better employee.Outstanding in his field of expertise super friendly extremely knowledgeable and a a More

by Jim Gleed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana is another outstanding manager super friendly goes above and beyond the call of duty, Dana Clark
Apr 29, 2019 -

Gosch Ford Temecula responded

Love hearing feedback like this! Jason Noble, General Manager

February 01, 2019

Always positive thanks to Rachel. Rachel is friendly, professional, and very thorough in managing the service of my vehicle. My experience is always positive thanks to Rachel. Thank y More

by Pam46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Gosch Ford Temecula responded

We value your business and look forward to serving you again in the future. Jason Noble, General Manager

February 01, 2019

Samantha is great Samantha was great, my vehicle broke down late in the afternoon and samantha got me answers on my vehicle same day and repaired the following morning. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Gosch Ford Temecula responded

Thank you for visiting our dealership! Jason Noble, General Manager

January 31, 2019

Great experience Samantha was very helpful and very friendly. She knew what she was talking about and made us very happy. She also gave us a time frame and stayed with More

by Skelington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Gosch Ford Temecula responded

Love hearing feedback like this! Jason Noble, General Manager

January 31, 2019

Fast, friendly and efficient. Was professional and polite. Was very polite and helpful in explaining things to where I could understand them. Kept in contact while my vehicle was there. Everyone seemed helpful More

by sadie5812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Apr 29, 2019 -

Gosch Ford Temecula responded

Greatly appreciate you taking the time to write this review! Jason Noble, General Manager

January 31, 2019

Very helpful staff with great attitudes. :) Service and Parts Department was very helpful and professional. Even though my car was slightly out of warranty they worked with me to a resolution th More

by jbitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison, Erica Cadena
Apr 29, 2019 -

Gosch Ford Temecula responded

We value your business and look forward to serving you again in the future. Jason Noble, General Manager

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