Gosch Ford Temecula - Service Center

Service Department Gosch Ford Temecula's Service Rep, Rachelle Long, is why we give a 5 star rating. Not only is she professional but she treats every customer as if t Gosch Ford Temecula's Service Rep, Rachelle Long, is why we give a 5 star rating. Not only is she professional but she treats every customer as if they were family. She never stops! Gosch is very fortunate to have her working for them. More

Very quick service The two times that I have been here I have gotten out of here within 2 hours of the time I was expecting to be here. My time is very important to me. The two times that I have been here I have gotten out of here within 2 hours of the time I was expecting to be here. My time is very important to me. Thanks Cameron for all the time saving and Nick for the gift card. More

Exceeded Expectation The customer service Cameron Foster and mechanical skills of the auto techs at Temecula Ford greatly exceeded my expectations! I took my 2003, Ford Ex The customer service Cameron Foster and mechanical skills of the auto techs at Temecula Ford greatly exceeded my expectations! I took my 2003, Ford Explorer Sport Trac to Gosch Ford Temecula for an engine replacement. When the job was done, I anticipated my truck to run well; but, I did not expect it to run like it did when I first drove it off the lot 16 years ago! The engine purrs; no more shaking during idle, the clutch is smoother, horsepower restored. Cameron’s customer service was exceptional! Cameron was in consistent communication with the Ford auto techs and me throughout the entire process. Through voice message and text (yes, text) he consistently kept me updated on the progress of my truck. His knowledge in mechanics also appreciated. If you want the job done cheap go to another auto shop. If you want it done right the first time, take it to Gosch Ford Temecula. Thank you for my new truck Gosch Ford Temecula! More

Thanks Kenn Olson! I have worked with Kenn for a number of years across a number of personal and company vehiles. He is the best at communicating and trust his suggesti I have worked with Kenn for a number of years across a number of personal and company vehiles. He is the best at communicating and trust his suggestions / recommendations. Thanks Ken for all you do! Your the best! Give this man a great review and salary increase, he is vital to service experience at Gosch! More

Great Service low Price I have consistently been getting oil changes at Valvoline prior to today. Turns out Valvoline has been upselling me a full synthetic rather than the b I have consistently been getting oil changes at Valvoline prior to today. Turns out Valvoline has been upselling me a full synthetic rather than the blend that my truck requires. Will not be going to Valvoline anymore and will be scheduling with Nick A for all my oil changes and service in the future. More

Service Department The dealer is always clean! Your service department is very much customer service oriented! More specifically Rachel, she is always very professional, The dealer is always clean! Your service department is very much customer service oriented! More specifically Rachel, she is always very professional, courteous and doesn' waste any bodies time, she explains everything before and what's going to happen after and let me tell you, I believe she's 100% effective all the time, she makes life easier for everyone! Keep it Up Rachel! More

Service In person the representatives and service employees are great- very friendly and attentive... But the phone service is very poor as no one ever picks In person the representatives and service employees are great- very friendly and attentive... But the phone service is very poor as no one ever picks up and it takes several attempts to get through to anyone More

Service completed on my 2009 F150 Thacker Great service department. Rachelle Long does a great job. Honest and prompt I would highly recommend this dealership to anyone looking for great servi Great service department. Rachelle Long does a great job. Honest and prompt I would highly recommend this dealership to anyone looking for great service department for your ford car or truck. I have been utilizing this dealership for about 4 years for my 2013 Ford Escape and 2009 F150. Their service department is organized and very professional. I will continue to keep coming back! More

Great service The service was friendly and efficient. Plus, it's hard to be a free oil change for a new car purchased from GoscH Ford Temecula. The service was friendly and efficient. Plus, it's hard to be a free oil change for a new car purchased from GoscH Ford Temecula. More

Regular scheduled service Called and made an appointment for the day I needed to have regular scheduled maintenance performed. My service adviser was Kenn Olson and he promised Called and made an appointment for the day I needed to have regular scheduled maintenance performed. My service adviser was Kenn Olson and he promised the car would be ready in 1.5 hours. I decided to wait and the car was done within an hour. He went over the results of the multi-point inspection and let me know what was available for tires for the vehicle. Overall a great service experience made more so by Kenn Olson. More