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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,862 Reviews

2,862 Reviews of Gosch Ford Temecula - Service Center

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March 14, 2019

Kenn Olsen Had my six month date with Kenn this morning. As always, he heard my concerns and facilitated a rapid conclusion of my service needs. Thank you Ke More

by gorner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie Jolicoeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Gosch Ford Temecula responded

Thanks for the kind words! Jason Noble, General Manager

March 14, 2019

Kenn was great! Unfortunately my Ford expedition had extensive issues and needed major repairs. Kenn was there communicating with me every step of the way. He provide More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Bell
Apr 26, 2019 -

Gosch Ford Temecula responded

Many thanks for the feedback! Jason Noble, General Manager

March 14, 2019

Rachel Long Came into the service department due to a dead battery. Rachel Long assisted me. She’s really great 👍 I was in and out new battery. The staff here ar More

by Ms.lizzy33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Cadena
Apr 29, 2019 -

Gosch Ford Temecula responded

Greatly appreciate the kind words! Jason Noble, General Manager

March 14, 2019

Amazing I went into the parts department and Erica greeted me right away, she was super friendly and took excellent care of me, very happy with my overall ex More

by Makenzie210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Erica Cadena
Apr 29, 2019 -

Gosch Ford Temecula responded

Love hearing feedback like this! Jason Noble, General Manager

March 14, 2019

Service department Nick A. Is my service adviser and he is the best hands down! He always walks me through all my service answers and makes sure everything on my 17 Ford More

by Crystalsalitore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison, Erica Cadena
Apr 29, 2019 -

Gosch Ford Temecula responded

Thank you for taking the time to leave a 5-star rating! Jason Noble, General Manager

March 14, 2019

Awesome service!! Brought my Focus in for an oil change. Nick made the process painless ! Got a car wash too!! Thank you Nick for the great service!!! More

by Evelynd1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
Apr 29, 2019 -

Gosch Ford Temecula responded

Appreciate the feedback! Jason Noble, General Manager

March 13, 2019

Always appreciated All I can say is that I appreciate every time I bring my vehicle in for service. Samantha is an outstanding service writer anytime I have an issue wi More

by RRGUY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Gosch Ford Temecula responded

Appreciate the feedback! Jason Noble, General Manager

March 12, 2019

Best service in the business Rachelle Long is the best service department employee ever! Her customer service skills could be used for training videos. She is knowledgeable and More

by Broz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Gosch Ford Temecula responded

Love to hear feedback like this! Jason Noble, General Manager

March 12, 2019

Amazing Always treated great! Erica in parts is the absolute best! Fast, friendly, always makes u feel appreciated and and welcomed , thanks for being awesom More

by Resjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Cadena
Apr 29, 2019 -

Gosch Ford Temecula responded

Greatly appreciate you taking the time to write this review! Jason Noble, General Manager

March 11, 2019

Excellent Service I have been taking my Lincoln to Gosch Ford for regular service for over 5 years and have never been surprised or disappointed. The staff are courteou More

by jeparady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Tinsley, Amanda Havertape
Apr 26, 2019 -

Gosch Ford Temecula responded

Thank you for your business. We look forward to serving you again in the future! Jason Noble, General Manager

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