Gosch Ford Temecula - Service Center

Parts Every time I visit Gosch Ford Temecula for service, Erica at the parts desk is always a pleasure to deal with. She always has an amazing smile on her Every time I visit Gosch Ford Temecula for service, Erica at the parts desk is always a pleasure to deal with. She always has an amazing smile on her face More

Erica in parts. Erica in parts was beyond amazing. The finest customer service I experienced in my lifetime. I wish she worked in service. She sets the example on how Erica in parts was beyond amazing. The finest customer service I experienced in my lifetime. I wish she worked in service. She sets the example on how to deal with people, More

Service Supervisor of the Year Rachelle Long has done it again. OUTSTANDING CUSTOMER SERVICE, attention to detail, no nonsense demeanor; hands down what makes this service departmen Rachelle Long has done it again. OUTSTANDING CUSTOMER SERVICE, attention to detail, no nonsense demeanor; hands down what makes this service department kick. Her leadership and attentiveness to the customer needs is top notch. Jason Noble has a definite winner on this team. Scheduled my wife’s mandatory maintenance on her 2019 Mustang, called the department (Rachelle has been our service rep since we joined the Gosch team), dropped the vehicle off, wait time was top notch as expected, with no issues or setbacks. My experience with Rachelle and this establishment is supreme, and wouldn’t trade this department for the world. Keep up the great work, Gosch Ford should be #1 in the area for years to come. More

Service and parts I came into service and mike was very helpful, then I proceeded to the cashier, Erica, she was so friendly and so polite. Extremely professional, I ac I came into service and mike was very helpful, then I proceeded to the cashier, Erica, she was so friendly and so polite. Extremely professional, I actually like returning here unlike other dealerships. More

Just a periodic maintenance service Though it was just a basic 70K mile service, the car was filthy & I said it wasn't necessary to wash it, they went ahead and washed it anyway! Thank Though it was just a basic 70K mile service, the car was filthy & I said it wasn't necessary to wash it, they went ahead and washed it anyway! Thank you! More

Amazing customer service Erica at Gosch was so friendly and helpful with us today. We had high expectations and Gosch met all of them for us. So thank you gosch for helping us Erica at Gosch was so friendly and helpful with us today. We had high expectations and Gosch met all of them for us. So thank you gosch for helping us out! More

Service Dept Evelyn greeted me with a cheerful smile and enthusiasm. She had me signed in and ready to be serviced quickly. My car was done in the time specified. Evelyn greeted me with a cheerful smile and enthusiasm. She had me signed in and ready to be serviced quickly. My car was done in the time specified. I was then sent to pay with Erica. Again a great smile and friendly interaction. More

Warranty Service Cameron’s service was A+. Very flexible and accommodating. Made the process easy. Communication was awesome kept me in the loop the whole time.....Gla Cameron’s service was A+. Very flexible and accommodating. Made the process easy. Communication was awesome kept me in the loop the whole time.....Glad I purchased my SUV there.... More

Awesome experience It’s always a pleasure to come to Gosch. I always find the staff helpful. Especially Erica. she always has a smile on her face and is eager to help. It’s always a pleasure to come to Gosch. I always find the staff helpful. Especially Erica. she always has a smile on her face and is eager to help. More

Awesomeness and confortable Ok so my car had a problem, I had it towed in last Sat. I knew Ken would be off till Tuesday. Not really needing the vehicle right away I chose to wai Ok so my car had a problem, I had it towed in last Sat. I knew Ken would be off till Tuesday. Not really needing the vehicle right away I chose to wait for Ken to get back from his weekend. Why? Because I delt with him before and I knew as busy as he is in this fast paced business he would take care of this problem as best he could. I trust Ken and feel he's the most honest man for a big business like this I ever worked with. I just can't say enough about this guy. The communication excellent, courtesy excellent, customer service with a smile and a hand shake. I'm so amazed and who ever hired Ken 14 years ago knew what they were doing. I can go on and on and when I get a chance and I will I'm gonna bring that service department down some good pizzas to show my appreciation for taking care of us customers with spirit and gusto. Kudos to Ken and your whole service department, they should all make Gosh Ford proud. It means a lot to me and I'm thankful. More