3,134 Reviews of Gosch Ford Temecula - Service Center
GO GOSCH FORD TEMECULA Came to get my car serviced. My service writer, Ken Olson was addressed my car needs and was very attentive. The customer waiting lounge is nice and Came to get my car serviced. My service writer, Ken Olson was addressed my car needs and was very attentive. The customer waiting lounge is nice and inviting and away from sales. I felt welcomed. Gosch Ford of Temecula is better than Lake Elsinore Ford! More
I love Gosch Ford Temecula mostly because of my service advisor Nick. He takes such great care of me and my car. He looks for things before they become an issue. He knows me when I call and he has gone abo advisor Nick. He takes such great care of me and my car. He looks for things before they become an issue. He knows me when I call and he has gone above and beyond for me every single time I come in! The entire service department is excellent! More
Check Engine (CE) Light and DPF problem Cameron Foster my service writer was excellent at explaining my problems and the resolution. CE came on while towing to prepare for our vacation. H Cameron Foster my service writer was excellent at explaining my problems and the resolution. CE came on while towing to prepare for our vacation. Hearing that the problems were easy to resolve was excellent news. However I did not have an appointment. No problem. We will get you on the road.. They did.. More
The service rep, Rachelle Long is amazing!! She is always helpful and able to get my car in for service when it's convenient for me. Whenever I feel stuck, I explain my situation and she always has a always helpful and able to get my car in for service when it's convenient for me. Whenever I feel stuck, I explain my situation and she always has a solution. Love her!! She is definitely a huge asset to Gosch! More
Thank goodness fo Ken Olson! Honestly, if it wasn't for Ken Olson I would have been done with Ford a long time ago. Although my 2017 Ford Explorer has been giving me nothing but p Honestly, if it wasn't for Ken Olson I would have been done with Ford a long time ago. Although my 2017 Ford Explorer has been giving me nothing but problems and headaches since I purchased it, Ken has continued to make the best out of bad situation after bad situation. He goes above and beyond for his clients, not only for me, but I have seen the customer satisfaction of others while I am standing in line at the service department. I know my car is in good hands with him when I drop it off and I am very grateful for that. More
Service Writer I came in for my service appointment and was assigned Kenn Olson. Greeted me and quickly took care of my paperwork and got my car back to the service I came in for my service appointment and was assigned Kenn Olson. Greeted me and quickly took care of my paperwork and got my car back to the service mechanics. He was very friendly and easy going and he took care of my needs. At pick up we walked me back to the cashier and fill me in on all the work that was done. Great job Kenn I hope the get you at my next service. More
Friendly, courteous service! We had an appointment to have the driver's side front door lock checked. They got us checked in quickly. The handle was replaced and we were out in an We had an appointment to have the driver's side front door lock checked. They got us checked in quickly. The handle was replaced and we were out in an hour and a half. The service personnel were friendly, they explained what would be done and gave us the cost. More
I also get my car serviced here and Rachelle Long goes above and beyond service! She’s very kind,helpful, & professional. I always know my car is in great care at Gosch Ford and being over seen by Rachell above and beyond service! She’s very kind,helpful, & professional. I always know my car is in great care at Gosch Ford and being over seen by Rachelle Long! Thank you again! More
Tough situation but the team at Gosch Ford Temecula made it as painless as possible. They coordinated much of the warranty/recall discussions with “Ford Company” and sought best results possible in my behal it as painless as possible. They coordinated much of the warranty/recall discussions with “Ford Company” and sought best results possible in my behalf. More
Great service and professionalism in all departments. I appreciate the treats in the waiting room and the complimentary car wash. I look forward to my next oil change. appreciate the treats in the waiting room and the complimentary car wash. I look forward to my next oil change. More