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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,838 Reviews

2,838 Reviews of Gosch Ford Temecula - Service Center

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September 30, 2024

Joseph was great, remained communicative and helpful throughout the service. It was an obviously hectic and busy day, but he made sure that all my concerns were addressed! I would definitely recommend J More

by davidanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Gosch Ford Temecula responded

David, Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. Joseph and our service team appreciate your business and hope to see you again soon! Jason Noble General Manager

September 28, 2024

This was the least painful process I’ve ever dealt with on my Maverick. I’m still somewhat frustrated with the frequency and volume of recalls for my 2022 Maverick, but I know that’s not Gosch Ford’s pr More

by haroldmcgruther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Gosch Ford Temecula responded

Harold, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

September 27, 2024

Carlos was great. Very helpful and friendly Great customer services! will def be back and will recommend to friends in family in need of parts. More

by Eva P.
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Gosch Ford Temecula responded

Thank you, Eva! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

September 26, 2024

Robert Toves is an exceptional and professional parts advisor. He Walked me through a part order process and made me feel confident of continuing service at gosh Temecula. Highly recommend the staff for More

by josh wilcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Gosch Ford Temecula responded

Thank you for your very kind review, Josh. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

September 25, 2024

I have been to this dealership a few times and Nina has helped me on different occasions. She is very helpful and courteous. She was also very knowledgeable and able to get me exactly what I needed. Keep u More

by JC5082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Gosch Ford Temecula responded

Thank you so much for your kind words for Nina, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

September 25, 2024

This is the 2nd time that I have taken my truck to Gosh for diagnostic tests for 2 completely different things & Samantha has been so friendly and helpful. She keeps me in the loop and gives me my options. More

by weiszguy58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

September 24, 2024

Took my 2022 lifted truck in because the battery dies after two years. Anyway it caused a whole bunch of other problems including things like pre collision assist going out and they had my vehicle for fo More

by r.krause1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Gosch Ford Temecula responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rachelle Long Service Manager 951-699-1302

September 24, 2024

Great place to visit for your part needs. The staff was friendly and Robert Celaya was beyond helpful in helping me with my part needs. I would recommend making your parts purchases with Robe More

by Agnahcep92592
Recommend Dealer
Yes
Employees Worked With
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Robert and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

September 23, 2024

Great dealership. Robert in parts has helped me out on lots of occasions as well as Cameron in Service. I’ve had a unique situation with my used truck and they’ve both More

by jasonjbraithwaite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Gosch Ford Temecula responded

Jason, Thanks for sharing about your experience with Gosch Ford Temecula. Robert, Cameron, and our team appreciate your business and hope to see you again soon! Jason Noble General Manager

September 20, 2024

Great customer service; Joseph was very friendly with no wait time when I checked in. More

by sedellido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joseph, met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

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