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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,176 Reviews

3,176 Reviews of Gosch Ford Temecula - Service Center

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March 30, 2021

Rachelle was an amazing help and made everything extremely easy. Her customer service is at another level that no one else is at. Because of the service she gave, I will only go through her for futu More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Gosch Ford Temecula responded

Robert, thank you for your kind words for Rachelle and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

March 30, 2021

Big thank you to Rachelle Long in Service! I very much appreciate her attention to customer service. She was very helpful and polite from the second I dropped my vehicle off for repair. Rachelle kept me i More

by Trent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Gosch Ford Temecula responded

Thank you for your business and this review, Trent! We're happy to hear that Rachelle was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

March 26, 2021

My whole experience was nothing short of outstanding. Kenn was very friendly and kept in contact with me throughout the service. He explained everything they did to correct my problems and concerns. More

by brentjohnson31
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Gosch Ford Temecula responded

Brent, Thank you so much for your excellent review! We are so glad that Kenn had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

March 24, 2021

Let's face it, nobody likes taking their vehicle in for service. However, my experience at Gosh Ford Temecula could not have been better. My service advisor Kenn Olson was friendly, helpful, and very profe More

by redsoxnation21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kenn met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

March 24, 2021

Took my car in for service and I was met with excellent service. Kenn Olsen made it very easy and was very helpful throughout the entire process. He was very understanding and easy to work with. More

by Xman6790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Gosch Ford Temecula responded

Thank you! Kenn and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

March 22, 2021

Thank Thank you for all your help excellent service It was my first visit with gosh Ford add a pleasant experience everything was taken care of did not rush the job near the car for a little bit long but More

by Bdadz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

March 17, 2021

Alysa the Cashier and Pablo the parts guy were awesome, very friendly, ordered a custom part, came quick and I got a free diet dr. pepper. Thanks team! More

by thej999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alysea Geraths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Pastrana
Mar 18, 2021 -

Gosch Ford Temecula responded

Thank you so much for your kind words for Alysea and Pablo, and for taking the time to leave us this wonderful feedback!

March 13, 2021

Rachelle is a very kind and proffecianal at her job,she was in contact with me wail my car was repaired, thanks very much Rachelle More

by enayatsarwari72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2021

Rachelle Long in service always goes over and above of what’s expected. Her communication is excellent and her service exceeds expectations. Her projections on when my vehicle is ready are very accurate. More

by Mhehrhardt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2021

Great customer service. Rachelle treats you like a guest, not just another customer. Work is always done properly and on time. Terry McDowell is friendly, helpful and honest! More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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