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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,147 Reviews

3,147 Reviews of Gosch Ford Temecula - Service Center

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September 22, 2021

Nick is amazing, super nice and a very goodservice Nick is amazing, super nice and a very good service writer. Will recommend this Ford dealership. More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
Sep 23, 2021 -

Gosch Ford Temecula responded

Thank you so much for your kind words, Laura, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

September 20, 2021

Quick, friendly, clean and attention to detail. Would recommend to others. Will continue to go here for service. More

by AsianGurle24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
Sep 20, 2021 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

September 16, 2021

Excellent service, Joseph addressed my concerns and kept me informed all the time my vehicle was there. Joseph even took the time to call me after I had picked it up. More

by arreguin6.ca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2021 -

Gosch Ford Temecula responded

We appreciate your business and our team looks forward to serving you again soon! Jason Noble General Manager

September 15, 2021

My vehicle was towed to Gosch Ford on 08/06/21. My service adviser later advised that I needed a new transmission. I approved the repair and due to shipping delays a new transmission didn't arrive un More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula, Frank, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

September 14, 2021

The service department as well organized and efficient. I made an appointment and was greeted and on my way in minutes. Education benefit was wonderful More

by Jconnolly89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Crane
Sep 14, 2021 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

September 14, 2021

Rachelle always listens to my concerns about service to my 2002 F250. She follows through each time. If she cannot help, she has alternative solutions. I will continue to use her for my service coordin More

by galluccimom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rachelle and our team here at Gosch Ford Temecula. Jason Noble General Manager

September 14, 2021

Chris is an outstanding service writer. 1. He listened to everything I had to say. 2. He delivered straightforward expectations of when service would be complete. The mechanics found I needed a new water pum More

by Bluescity210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Gosch Ford Temecula responded

Thank you for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

September 13, 2021

The door handle was a little messed up after the service, but that is probably due to wear and tear. Otherwise, they were great. More

by CNewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Crane
Sep 14, 2021 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

September 13, 2021

Great customer service and quality repairs. They knew what they were doing! Even scheduled me for a minor repair item that I brought up without any warning as I just thought of it when I arrived for a sc More

by Troisbrie2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was friendly and efficient while also answering phone due to personnel shortage from an unexpected illness.
Sep 14, 2021 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

September 12, 2021

Rachel Long was communicative, amazing and phenomenal at customer service! Gosch Ford got my repairs done quickly and efficiently! Love this place! I highly recommend Gosch Ford and especially Rachel Long! More

by Bob Livingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

Gosch Ford Temecula responded

Thank you, Bob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

Sep 12, 2021 -

Bob Livingston responded

You folks are top notch and always have our loyalty and our business!

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