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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,147 Reviews
Call Service Center (855) 975-9574

3,147 Reviews of Gosch Ford Temecula - Service Center

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September 26, 2021

Rachelle in service is simply awesome. She always delivers great customer service with a smile. I recommend her to everyone! More

by eve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2021 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula, your feedback and rating mean a lot to us. We're glad Rachelle and the team were able to help, and we hope to see you again! Jason Noble General Manager

September 26, 2021

Rachelle Long has been our service advisor since 2001. She is the reason we keep buying Fords and will continue to buy Fords because of her. Make sure to keep her. She is the greatest!!! More

by Duc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2021 -

Gosch Ford Temecula responded

Thank you for your review and kind words for Rachelle. We appreciate your long-time business and our team looks forward to serving you again soon! Jason Noble General Manager

September 25, 2021

Great service on time prefessional comfortable safe place video good honest yeasonable rate confidence highly recommend More

by Peter Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2021 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! Please don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

September 25, 2021

Great customer service from Nick. All employees very professional. Love coming here at Gosch Ford Temecula More

by xmrios1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
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Sep 25, 2021 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear that Nick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Jason Noble General Manager

September 25, 2021

The service department at gosh Ford is outstanding. Rachelle Long and the rest of the team always go above and beyond expectations. More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2021 -

Gosch Ford Temecula responded

Thank you for your very kind review, Jamie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rachelle and our team here at Gosch Ford Temecula. Jason Noble General Manager

September 24, 2021

Rachelle in the service department alleviates the stress of bringing my vehicle into service. She greets me with a smile and my vehicle is always ready before it's promised completion. Top notch customer se More

by Marcos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2021 -

Gosch Ford Temecula responded

It has been a pleasure serving you, Marcos. Quality customer service is always our number one priority, and we're happy to hear that Rachelle met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

September 24, 2021

I have never meant such a truly genuine, pleasant, and caring service advisor like Rachelle Long. She is a true asset to your company and to Ford Motor Company. There is no one like her. More

by bullitt11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2021 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

September 24, 2021

Fast and willing to squeeze me in with last minute notice. Washed my truck and went the extra mile. Thanks Nick!! More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
Report | Print
Sep 24, 2021 -

Gosch Ford Temecula responded

Thank you so much for your excellent review, Jeremy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Nick to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

September 23, 2021

I dealt with Carlos Lopez at the parts department and his customer service was outstanding/excellent!! Treated me like family! Need more people like him!! More

by Marvin G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2021 -

Gosch Ford Temecula responded

We are very happy Carlos provided you with such a positive experience! We sincerely value your business, Marvin, and look forward to your next visit. Jason Noble General Manager

September 22, 2021

Outstanding customer service And I really do believe the customer needs are number one at gosh Ford Temecula More

by Carlice42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
Report | Print
Sep 22, 2021 -

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

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