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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,143 Reviews

3,143 Reviews of Gosch Ford Temecula - Service Center

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November 04, 2021

I experienced a low battery on 11/03/2021. I called Gosch Ford Temecula notifying that I would be responding for a battery replacement. Once at Gosch Ford I was referred to Express Advisor Chris Vecchi. He More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Gosch Ford Temecula responded

Frank, Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

November 04, 2021

I have never had such great service from a dealership! They went out of their way to work with my tight travel schedule and completed my repairs early. THANK YOU GOSCH FORD! I will tell everyone how gre More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Gosch Ford Temecula responded

Thank you, Erin, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

November 03, 2021

Excellent and fast service,Thank you for the service.I greeted my doubts that I had More

by angelicallerena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

November 03, 2021

Service process was great. They not only took care of my car, but keep me up to date through the entire process. I especially liked the video of there inspection! More

by Fmcdaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
Nov 04, 2021 -

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Temecula! Jason Noble General Manager

November 03, 2021

Very accommodating and great service kind and courteous personnel, Thank You for all your help More

by cwilli32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward
Nov 04, 2021 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

November 03, 2021

Have always provided good service. Work is done properly and done on time. I have always been advised of any delays. More

by Jim's 07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

November 03, 2021

Very accommodating. Service was helping me as soon as I arrived and it was busy More

by Deanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service person I didn’t get the name.
Nov 04, 2021 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Deanna, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

November 03, 2021

What was an expected one hour oil change when I arrived quickly became a three hour visit for additiinal break work however; my service advisor, Ed, worked hard to limit my stay and maintained excellent li More

by Ford driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwards Jones
Nov 04, 2021 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

November 02, 2021

I give the Dealership a Five my service rep. was on top of everything like the way he made sure I was totally satisfied. The one thing I have to complain about is I get to the dealerships, and get in line More

by CoolD
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Gosch Ford Temecula responded

Thank you for your feedback. We're sorry to hear about your experience and would love to get to the bottom of it with you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Grant Bell Service Manager 951-699-1302 ext 130

November 02, 2021

Chris Vecchi helped me out and got me an immediate appoint for an oil and filter change, for an upcoming trip I am taking. I was in and out of the shop in minimal time. They text me a video on my vehi More

by ndsjunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Mantel
Nov 03, 2021 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula, your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again! Jason Noble General Manager

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