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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,143 Reviews

3,143 Reviews of Gosch Ford Temecula - Service Center

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August 10, 2022

Cleanliness, friendliness, prices, explained my car needs. No pressure. Overall an excellent experience. Will definitely go back. More

by Msbren
Recommend Dealer
Yes
Employees Worked With
Nick Wigchert
Aug 10, 2022 -

Msbren responded

Nick Wigchert was very nice and knowledgeable. He was very clear on what my car needed now and what could wait, but no pressure. He’s friendly and has a nice personality. Thank you Nick, for being you.

August 10, 2022

Dealership is clean and well run, prompt and polite staff, quick turn around for my vehicle. Thank you More

by kon.mcclure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

August 04, 2022

Samantha Masuguchi is fantastic! With phone apps and QR codes for everything from Dr. visits to ordering dinner it's no surprise old school customer service is no longer a priority f More

by Carlodiazinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Gosch Ford Temecula responded

Thank you so much for your kind words for Samantha, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

August 04, 2022

What an organic experience! Naturally sourced awesome customer service. This team is the cream of the crop! The grass sure is greener at Gosch Service in Temecula. Thank you More

by 04.jowly.escapes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

August 02, 2022

Arrived later in the day (after 3:30pm) for a battery change. Joseph was friendly, professional and the repairs were completed quickly. A++ customer service from Joseph! More

by Tfa923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with Joseph and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

August 01, 2022

Samantha Masuguchi has excellent customer service every time we visit this dealership. We always make sure to ask for her when we bring our car in. More

by Erick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

August 01, 2022

Had an extensive engine warranty repair done. I was pretty apprehensive to have the dealer tear our engine apart to replace this water pump. Kenn communicated very well to us, and even though th More

by 4esterbills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

July 31, 2022

Austin was amazing. He was extremely knowledgeable and friendly. Thank you For all of your help Austin. More

by heroldstephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Reynolds
Aug 01, 2022 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

July 30, 2022

Hey have taken my car in a couple of times and they are quick to update me and take of the issues , luckily they were both recall issues so I was in and out quickly and they even provided me a complimentar More

by Darren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

July 30, 2022

A representative met me when I drove in walked me inside to the cashier area. Joseph was awesome. I even accidentally spilled the coke on his desk and he was so gracious about it. He was so thorough in expl More

by adams3036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwards Jones, Nick Wigchert
Aug 01, 2022 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

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