3,143 Reviews of Gosch Ford Temecula - Service Center
Dealership is clean and well run, prompt and polite staff, quick turn around for my vehicle. Thank you staff, quick turn around for my vehicle. Thank you More
Samantha Masuguchi is fantastic! With phone apps and QR codes for everything from Dr. visits to ordering dinner it's no surprise old school customer service is no longer a priority f With phone apps and QR codes for everything from Dr. visits to ordering dinner it's no surprise old school customer service is no longer a priority for many companies. I was stoked to have been paired with Samantha during my last visit to Gosh Ford. Car problems can be stressful (one notch below having to go to the DMV). Samantha's ability to be proactive and communicate openly was refreshing. She is a real outlier and a true asset to the Gosch Ford team. More
What an organic experience! Naturally sourced awesome customer service. This team is the cream of the crop! The grass sure is greener at Gosch Service in Temecula. Thank you Naturally sourced awesome customer service. This team is the cream of the crop! The grass sure is greener at Gosch Service in Temecula. Thank you CAMERON for curating the perfect experience! More
Arrived later in the day (after 3:30pm) for a battery change. Joseph was friendly, professional and the repairs were completed quickly. A++ customer service from Joseph! change. Joseph was friendly, professional and the repairs were completed quickly. A++ customer service from Joseph! More
Samantha Masuguchi has excellent customer service every time we visit this dealership. We always make sure to ask for her when we bring our car in. time we visit this dealership. We always make sure to ask for her when we bring our car in. More
Had an extensive engine warranty repair done. I was pretty apprehensive to have the dealer tear our engine apart to replace this water pump. Kenn communicated very well to us, and even though th I was pretty apprehensive to have the dealer tear our engine apart to replace this water pump. Kenn communicated very well to us, and even though the repair took longer than expected, everything was handled well. Samantha was always quick to help if Kenn was away from his desk. Engine bay was pretty clean afterward, looks like good care taken. I would recommend being a bit more careful of black cars and draping pads over the fender; I have some new scratches that'll I'll have to buff out. But overall, a great experience. More
Hey have taken my car in a couple of times and they are quick to update me and take of the issues , luckily they were both recall issues so I was in and out quickly and they even provided me a complimentar quick to update me and take of the issues , luckily they were both recall issues so I was in and out quickly and they even provided me a complimentary vehicle while they did the work . More
A representative met me when I drove in walked me inside to the cashier area. Joseph was awesome. I even accidentally spilled the coke on his desk and he was so gracious about it. He was so thorough in expl to the cashier area. Joseph was awesome. I even accidentally spilled the coke on his desk and he was so gracious about it. He was so thorough in explaining the work to be done. He promised to call me as soon as it was done and he did. The follow through is incredible at Gosche Ford. This is the second time that I have brought my vehicle there and the service was just as outstanding the first time. I would recommend this dealership to everyone I know!! More