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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,176 Reviews
Call Service Center (855) 975-9574

3,176 Reviews of Gosch Ford Temecula - Service Center

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December 03, 2022

Cameron has always been amazing to work with. Very helpful and always responsive. Always feel comfortable and good service. More

by Ksapia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2022 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

December 03, 2022

This is the second time I brought my car in for service. They were unable to fix the problem. The first time I had to bring it in a second time said I would receive a phone call regarding the problem and ha More

by kevinlindl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Gosch Ford Temecula responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Kevin, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Rachelle Long Service Manager 951-699-1302

December 02, 2022

My interior lights still do not come on when you open the doors. That was one of the items to be fixed. I will call Friday. More

by Lancaster1137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2022 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're sorry to hear that you weren't fully satisfied with our service and apologize for any inconvenience. Please reach out to us directly to discuss how we can rectify the issue. Thank you for your time! Jason Noble General Manager

December 01, 2022

Kenn Olsen in service is fantastic. I love the Service Department. They get 5 stars. More

by Merla44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2022 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kenn and the team met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

November 30, 2022

Great service, Great attitude! Everyone is exceptionally professional and always there wanting to help everyone More

by Scotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brisa Quintero
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Nov 30, 2022 -

Gosch Ford Temecula responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

November 30, 2022

Thank you Brisa! For the quick and helpful experience servicing my vehicle the other day More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brisa Quintero
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Nov 30, 2022 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

November 29, 2022

Service writer was friendly and polite. Lounge area is clean. Nice touch with the free fresh popcorn and coffee. But I gave 4 stars because there’s no shuttle service available. More

by edna.roxas
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2022 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We will share your comments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

November 28, 2022

Great service fast work. Would come back and refer out to others. Got it working More

by Dokrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

November 27, 2022

Great service, all my concern were addressed in a timely manner, will be coming back again. Thanks Gosch More

by kon.mcclure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

November 26, 2022

Samantha accommodated me at a few minutes before closing on a Friday night to help me get to a family function the next day! Very helpful and nice. More

by A EcoSport owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alysea Geraths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mantel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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