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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,156 Reviews

3,156 Reviews of Gosch Ford Temecula - Service Center

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March 29, 2023

The people are very friendly and customer oriented. Unfortunately it took almost 2 hours to mount a license plate bracket. This is way too long as it is only a minor work. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We do apologize for the long wait and appreciate your patience. We hope to see you again soon! Jason Noble General Manager

March 28, 2023

Raymond did service on my vehicle and provided me with exceptional customer service. He was patient with me, did his best to communicate with me while having a language barrier and guided me on what was b More

by Jay18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Raymond and our team, and we look forward to working with you again. Jason Noble General Manager

March 23, 2023

Had a wiper recall on my Ford F150. Was unable to drive in the rain due to my windshield wipers not working. I called and set up an appointment with Gosch and they were able to get me i More

by SoCalDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mantel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwards Jones
Mar 24, 2023 -

Gosch Ford Temecula responded

Thanks for sharing about your experience working with Samantha here at Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

March 22, 2023

Samantha Masuguchi Was absolutely wonderful to work with! Explained everything that was done on my F150. I'll be asking for her in the future services for the truch! More

by cassieann5
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Reynolds
Mar 22, 2023 -

Gosch Ford Temecula responded

Cassie, It's great to hear that Samantha was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

March 17, 2023

As always, the staff is very informative and always willing to help. This is my go to location for any of my truck maintenance needs. More

by Isas94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

March 16, 2023

The service performed was exceptional and done in a timely manner. The solved all of my concerns. I would certainly bring the vehicle back to this dealership. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Gosch Ford Temecula responded

Thank you for your very kind review, Chris. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

March 15, 2023

Joseph and the team were awesome! I love the video of the technician doing the work. Great job More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Wayne, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

March 15, 2023

I worked with Kenn for a leaking water pump for a 2013 Edge. It is labor intensive so it took some time. I dropped it off on a Monday and picked it up on Saturday. They found another issue that was also f More

by medic12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

March 15, 2023

Gosch Ford Temecula great service and they treat their customers with tremendous respect. J Britton always great to work with More

by SocalGal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

March 15, 2023

This dealership, Joseph and Rachel, went above and beyond to ensure our car was fixed. It took a ton of extra work and they treated us well every step of the way!! More

by Ericapayne0915
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Erica, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

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