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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,156 Reviews

3,156 Reviews of Gosch Ford Temecula - Service Center

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April 08, 2023

Great Service Best I’ve had in in a long time I highly recommend Gosch Ford Temecula More

by Tj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

April 06, 2023

Great service…originally told 4-5 hours and service completed in less than three hours More

by Saks8390Shellbelle60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

April 05, 2023

They always go above and beyond to help make sure I am all taken care of. More

by anmarie.jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

April 04, 2023

The service & knowledge to replace my mirrors for tow mirrors was easy. I’ve been working on that issue from another Dealer for awhile and yet never returned my call. Carlos was amazing ! Great experi More

by Bryultraltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

April 01, 2023

Since moving here in 2018, I have been taking my car to Gosch Ford. I have been very happy with the service and courtesy of the staff I have received there each time. Joseph Britton kept me informed thro More

by judyd2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Castellon ??
Apr 03, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Judy, and we look forward to working with you again. Jason Noble General Manager

March 31, 2023

Unfortunately, I had a poor customer service experience with a competitor dealership. The issues that I had with them were resolved quickly and the representative in service listened to my needs and helped More

by snjvanhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

March 31, 2023

I almost gave them a “4 star” due to what I thought at the time was lack of communication when awaiting a response. However, their gracious response of what had taken place regarding late response was mor More

by Kmaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

March 30, 2023

Raymond Quintero is very professional and made my service experience easy and smooth. The service department is top notch and the porters go above and beyond, as always. I highly recommend! More

by Cast628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

March 29, 2023

Cameron met my expectations in all respects — timely communication, explanation of the problem and proposed solution, breakdown of the repair costs, and the pros and cons of repair alternatives. More

by Ianrule7
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Gosch Ford Temecula responded

Ian, Thank you so much for your excellent review! We are so glad that Cameron had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

March 29, 2023

Quick, great service of my F-450. Rigo was prompt and communicative and I'll look forward to returning. More

by travisgerke
Recommend Dealer
Yes
Employees Worked With
Rigo Arechiga Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Gosch Ford Temecula responded

Thank you so much for your kind words, Travis, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

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