Gosch Ford Temecula

Great General Manager Had an issue with the purchase of a new Ford Fusion hybrid. General Manager Jason Noble dealt with it quickly, professionally, and in a manner that re Had an issue with the purchase of a new Ford Fusion hybrid. General Manager Jason Noble dealt with it quickly, professionally, and in a manner that reversed what had been an initial negative impression of the dealership. I am certain, based on his reassurances, that the issues I brought to his attention will be addressed promptly, and will improve the quality of customer relations in future encounters, both for me personally, and for other customers More

Issues resolved The repair took a long time but Rancho Ford did provided us with a rental car for time it took to diagnose and fix the truck. We greatly appreciated t The repair took a long time but Rancho Ford did provided us with a rental car for time it took to diagnose and fix the truck. We greatly appreciated that. The truck appears to be running fine after Rancho Ford fixed it. More

Needed a new car. We were just out shopping the dealerships and ended back at ford to look at one of their used cars. Micheal came up and was just easy going and friend We were just out shopping the dealerships and ended back at ford to look at one of their used cars. Micheal came up and was just easy going and friendly. We ended up getting a new Ford Focus hatchback which happened to be on my list of cars to look at. He gave us a great deal and really took care of everything in a timely manner. The whole process only took a couple of hours. Of all the salesmen we encountered today Michael was by far the least pressure and most willing to just hangout, chat, answer questions and provide a level of customer service that's rare these days. I have no doubt that even if we didn't buy a car he would have given us the same respect and time. Keith Thamma was the finance guy and I have to mention him. Super fun guy with all the professionalism you would expect. He does a tough job and never stopped smiling. Nothing but integrity. A hard trait to find in this business. More

Best Service Ever My sales person Michael Hause was very knowledgable on the both cars we leased. He was very courteous and quickly came up with a solution to our situ My sales person Michael Hause was very knowledgable on the both cars we leased. He was very courteous and quickly came up with a solution to our situation. There was no hard sales push he simply let us make the decision and we quickly came back to close the deal. From sales to credit all of the employees at Rancho Ford we excellent. I would highly recommend this dealer to everyone i know. If you are in the market for a Ford Rancho Ford Temecula is the dealer you should go to! More

Repeat customer Two reviews in one: 1) Kenn in the Service Dept. is a pleasure to work with. We have currently have a Mercury Mountaineer, and he always gives us th Two reviews in one: 1) Kenn in the Service Dept. is a pleasure to work with. We have currently have a Mercury Mountaineer, and he always gives us the straight-scoop on our service needs. To the point of having us bring our old, non-Ford (Toyota) to him to diagnose an engine problem. We knew he would be honest about what was wrong. Long story, short, the old car needed way too much work/$$$ to make repairs worthwhile, so, he referred us to... 2) Terry in Sales. As it turned out, we had purchased a Mercury Monterey mini-van from Terry close to eight years ago, and we had a great past experience with both him and the van. Buying a car is never a truly painless process, but our experience the other day was as painless as possible. Terry found a pre-owned 2013 Ford Focus that met our needs in terms of price and features. And the whole financing/sign-all-the-papers step was not the long, drawn-out interaction that it could have been. Overall, we were very pleased with the entire experience. More

Tracie Swallow "Easiest Car Buying Experience Ever!!!" What an amazing purchasing experience we had yesterday. We got much more car than we thought we would - lot's of bells & whistles. Dino our salesman What an amazing purchasing experience we had yesterday. We got much more car than we thought we would - lot's of bells & whistles. Dino our salesman was knowledgeable, accommodating & we never felt pressured. Chad in finance was superior all the way around, was fast & also no pressure. Everyone within the building staff & customers alike were happy which has not always been our car buying experience. Thank You Rancho Ford for making my most dreaded activity "car buying" a simple & pleasant experience. Plus I LOVE my Explorer!!! More

How To Make Car Buying Enjoyable I have purchased and/or leased many cars over the years and never has my experience been better than last weekend at Rancho Ford in Temecula. The deal I have purchased and/or leased many cars over the years and never has my experience been better than last weekend at Rancho Ford in Temecula. The deal that Michael Hause offered to my husband and I was one we just couldn't refuse, and when it came time to the painful part, paperwork, Chad had us in and out in less than 10 minutes!! We were torn between getting another Mercedes and the Ford Explorer...believe me, no one is more surprised than me that we went with the Ford. I LOVE my Explorer and would recommend Rancho Ford to anyone looking for a car. More

Great customer service by John Rush We were on a mission to get a Honda pilot or Nissan Pathfinder...we walked into the ford dealership to see their used cars and were greeted by John Ru We were on a mission to get a Honda pilot or Nissan Pathfinder...we walked into the ford dealership to see their used cars and were greeted by John Rush. I told him what we were looking for and he showed us a few cars and then showed us the Flex. I told him I would never buy and American car and ESPECIALLY not the flex. He told me the price, great features of the car and fords reputation. Long story short we went for a test drive and i was SOLD. I absolutely LOVE this car and im so glad I gave it a shot. We had two Nissans to trade in and John Rush made the long process enjoyable and easy. Great customer service and he wasn't pushy. He was very knowledgable and funny! I really appreciate the help and love the car thanks so much! More

Mrs B Awesome experience! Will highly recommend to everyone. Courteous and respectful. Can't go wrong here. TJ was a pleasure to be around and so was Mich Awesome experience! Will highly recommend to everyone. Courteous and respectful. Can't go wrong here. TJ was a pleasure to be around and so was Michael. Chad was very friendly also. More

Excellent, hassle free dealership! Angela is a pro. I told her what vehicle I wanted to look at. The test drive sold me. I told her the color and options I wanted. She found it imme Angela is a pro. I told her what vehicle I wanted to look at. The test drive sold me. I told her the color and options I wanted. She found it immediately and coordinated to have it delivered to Rancho Ford. Angela got me the deal that I wanted, and Chad got me the financing that I wanted. Although car buying is not what I call fun, Angela and the staff at Rancho Ford made this an enjoyable experience. I would absolutely recommend this dealership to family and friends. More