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Gosch Ford Temecula

Temecula, CA

4.9
6,963 Reviews
Gosch Ford Temecula is proud to be one of the premier dealerships in Temecula, Ca. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Gosch Ford Temecula a 5 star one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New Ford or Pre-Owned vehicle, you’ve come to the right place.
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26895 Ynez Rd

Temecula, CA

92591

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Showing 6,963 reviews

October 21, 2023

Very professional took care of my truck I’m happy I purchased my truck at Ford and I look forward to taking my truck for My next service More

by Jorge benitez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Gosch Ford Temecula responded

Jorge, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

October 20, 2023

Terry is awesome! Thank you for all your help with our new ford lightning, we are so excited! More

by Sn7ruiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

October 19, 2023

They almost make it too easy. Even the staff will carpool home if you purchased your vehicle without another ride home! Jordan, finally a dealer that left no questions unanswered More

by cferns13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Velarde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

October 18, 2023

Service center really lacks. Fifteen years ago, they were great, but that's not been the case in the past several years. I tried to give them the benefit of the doubt and told my More

by DoneWithGoschFord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Gosch Ford Temecula responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your visit? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rachelle Long Service Manager 951-699-1302

Oct 19, 2023 -

DoneWithGoschFord responded

Gosch Ford Temecula had been treating me badly for several years now, even after I'd lowered my expectations for going there. I'm no longer interested in playing along with the facade that anyone who works there would actually try to make things right - it's been made painfully clear that I should've given up years ago; the time to address customers' problems isn't after they've decided to never return, but rather when they're trying to get help in real time. If you'd truly like to get to the bottom of things, talk to your staff and hold them accountable; tell them to stop disregarding customers who are clearly expressing their concerns and seeking help with issues they're experiencing. Also, I was under the understanding that my identity was supposed to be protected posting on here, and that my information was not to be shared... So why is Gosch Ford Temecula sending me e-mails and text messages and calling my phone??? Absolutely ridiculous. PLEASE leave me alone. That's how you can make things right: talk to your staff, and stop harassing former customers.

October 18, 2023

Ernie is the best delivery driver we have had and appreciate him and his quick attention to detail More

by savannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Cornmesser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie
Oct 19, 2023 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience, Savannah! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

October 18, 2023

Chris was excellent again and took care of my service on short notice. He was knowledgeable and friendly. He let me know of a few services coming up but was not pushy about having them done right then and t More

by twilliams83
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Gosch Ford Temecula responded

We are very happy to hear that Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

October 18, 2023

Awesome experience from the time I dropped my car off with Austin N. in the a.m., to picking it up from Raymond Q. in the p.m. Service was great, communication was thorough, and car was clean! Thanks G More

by karen.lejay69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Noble
Oct 18, 2023 -

Gosch Ford Temecula responded

Thank you, Karen, for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

October 17, 2023

Exemplary service. Very courteous and knowledgeable. Carlos, Kristy, and Robert were amazing. Highly recommended for all automotive needs. Will come back for all my For More

by commercial1503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Macdonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Gosch Ford Temecula responded

Thanks for your feedback on your recent visit to Gosch Ford Temecula. It's great to hear that Kristy, Robert and Carlos were able to assist you with choosing the perfect vehicle and that you had such a positive experience! Jason Noble General Manager

October 16, 2023

Service center was fast and easy to work with. Kenn was very responsive and helpful. More

by hunter.post
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Gosch Ford Temecula responded

Hunter, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

October 16, 2023

Their Service Dept. is well run and my Service Advisor, Mr. Olson, is very good in listening and making sure that the customer's vehicle is properly serviced and within More

by jgmobile1
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Kenn was able to help, and we hope to see you again! Jason Noble General Manager

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