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Gorno Ford

Woodhaven, MI

4.7
171 Reviews

22025 Allen Rd

Woodhaven, MI

48183

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Showing 171 reviews

June 29, 2017

Great Service I've enjoyed taking my leased Ford in for regular serviced maintenance for the past 2 years and have been met with nothing less then great and courte More

by DarkClavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The cute red head in the service department.
January 17, 2017

Outstanding service department! We have 6 vehicles and 2 of them are Ford's. Everytime we have to deal with service on the fusion or the escape the customer service is excellent. The More

by Luanne Ruta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
September 09, 2015

Charged for services I did not authorize I brought my car in for service under warranty, which I purchased from Gorno when I purchased the car there. They charged me a $100 deductible, which More

by mesquin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Multiple people.
August 27, 2015

Buy Anywhere But Gorno ! ! ! Temp tag expires in 2 days and they can't get my title. I bought from out of state and regret it. I love my Focus ST but the salesman dropped the bal More

by skyjumper077
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Boler
May 15, 2015

do not buy from gorno ford Despite my cousin buying a new escape from them that was one day shy of qualifying for new car replacement under the lemon law because of so many prob More

by Saunders22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
jake grawbowski
August 02, 2014

Horrible Customer Service at Gorno Ford! Gorno ford has let down my family a few times! Recently, they made the huge mistake of not properly filing the paperwork for my sister's lease. When s More

by michmich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dwayne (store manager), Maryanne Rider
June 30, 2014

Went back on promised trade in price. I went to Gorno because my dad's salesman went there from Taylor Ford. He was a nice guy and worked well for me until his management went back on a p More

by Craftguy921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat
March 24, 2014

several experiences with dishonest employees. never been so disgusted over customer service. only went because they had exactly what i want. "certified" means nothing when you buy here. warranties are a bat More

by mc9008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dishonest
August 13, 2013

This my second vehicle purchase from Gorno and my forth purchased new vehicle from Ford. I have never been unhappy, until now, with any purchase or lease with Ford. I was mailed rebates from Gorno, that I More

by DerekSmith
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gorno Ford
July 30, 2013

I brought in a truck under warranty which had a bad engine. Gorno did everything possible to help Ford get out of the warranty. Service manager told me it was safe to drive home, and it caught on fire More

by John Stickel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff (service manager)