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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,203 Reviews

1,203 Reviews of Gorges Volvo Cars - Service Center

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September 19, 2019

Great service Love brining my wife's and my Volvo's into Gorges, great group of people and nicest receptionist hands down !! We will definitely be back ! More

by HUSKRH8TR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Gorges
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2019

Quality and prompt service They are what I would expect as a dealer of my Volvo. The service is always high quality. Communication is prompt and clear. It won’t be the cheapest More

by Bin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Spencer
September 18, 2019

Excellent as always Prompt efficient and professional service and support. The courier driver was friendly and accommodating. The car was serviced and ready when promised More

by CKLAIBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Flanagan
September 16, 2019

Best service in town I know a thing or two because I've seen a thing or two. This place has the best customer service in town. They'll treat you right. More

by Wolves1846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Isbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Gorges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Erickson, Aaron Flanagan
Sep 16, 2019 -

Gorges Volvo Cars responded

Thank you! We appreciate your feedback and value your business. Thanks!

September 08, 2019

Trustworthy I like seeing familiar faces. I like knowing that employees stay and like to work for Volvo. More likely that I am getting good advice, good care if More

by xc70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Jeff Spencer
August 28, 2019

Oil change was quick and professional. The appointment went quickly and they looked everything over and gave us a review of what they found. Always appreciate knowing if there are any other More

by CPOLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Spencer
August 25, 2019

climate control Told we needed a climate control panel for 1400 after spending another 1100on the same issue(two separate repairs). Took my car elsewhere and they ra More

by Xxxxxxx123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin
Aug 29, 2019 -

Gorges Volvo Cars responded

Hello, and thank you for your feedback. I apologize your recent service visit was not as you expected, and for any miscommunications on our part. We have attempted to contact you via email and phone to discuss further. Based upon your explanation of what was done, we feel that it is likely your issue will resurface. While “clearing the code” may have temporarily resolved your issue, it is not a permanent repair. Please call at your earliest convenience so that we can resolve your concerns as soon as possible. Jeff Spencer, Service Manager, Gorges Volvo Cars 402-359-1500

August 22, 2019

Service Had a great experience at Volvo with friendly staff. They have been flexible in scheduling my cars service and updating me on progress of the car. Mik More

by KCASEY316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Spencer
August 22, 2019

Great experience every time We have been here multiple times over the last few years for routine service and always a great experience. Quality work and always a friendly attitu More

by Scott2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Spencer
August 19, 2019

Service completed according to plan Service waiting area is small and outside of sales offices. Really no longer welcoming. Also, always short on loaner cars. Last 2services, non were av More

by Jarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
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