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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,203 Reviews
Call Service Center (402) 359-1500

1,203 Reviews of Gorges Volvo Cars - Service Center

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February 10, 2023

Gorges is the only place I take my Volvo for service. Their customer service is stellar. They honor their cost estimates. They are accommodating to my schedule and really listen to my concerns. Bonus - l More

by Jennifer G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Josh Herman
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Feb 14, 2023 -

Gorges Volvo Cars responded

We appreciate the opportunity to keep your Volvo in great shape. Thank you, Jennifer!

February 08, 2023

I trust Kevin, Josh and Corey! Trust and good vehicles are why I’ve owned 9 Volvos More

by BIGGUYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 08, 2023

As always I received great friendly service, they got my car in right away and I didn’t have to wait long More

by RDBRANDENBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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February 06, 2023

I purchased a certified preowned vehicle, and was told I had four years of bumper to bumper warranty. I was lied to, and found out the hard way. I will never purchase goods or services from this dealership More

by HWHARDY02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Palmquist
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guys in the service department are good people. My issue is with the company. , Charles Erickson
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Feb 06, 2023 -

Gorges Volvo Cars responded

Thank you for your feedback. The Volvo Certified Warranty offers one of the best available coverages on the market. Unfortunately, certain wearable components cannot be covered due to their constant exposure to the elements. These will be things like: components of the exhaust, certain parts of the suspension, battery, surface of the leather seats, carpets, etcetera. While we most certainly apologize for any miscommunication in this area, these items should be referenceable directly in the Certified Preowned Warranty contract provided with your purchase.

February 05, 2023

Great service, was able to get an appointment very quickly, and the team did a great job. More

by Audrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 02, 2023

Not my primary dealer location. Had a warning light pop on while visiting family. This dealer squeezed me in and completed the repair in time for my trip back home. They did a softw More

by Eicher5535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Feb 02, 2023 -

Eicher5535 responded

Thank you so much for the excellent service!

Feb 06, 2023 -

Gorges Volvo Cars responded

So glad it all worked out! We would love to see you next time you are in town. Take care!

January 31, 2023

Service as promised. No drama, comfortable waiting, finished on time. Pleasant staff, no issues whatsoever. More

by PXSTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Erickson
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Feb 01, 2023 -

Gorges Volvo Cars responded

We look forward to seeing you next time!

January 31, 2023

Everyone is always very helpful, informative, and friendly when we come in for service appointments. More

by JEFFBAILEY80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2023 -

Gorges Volvo Cars responded

Thank you for sharing, Jeff!

January 29, 2023

Great service! Chris in sales is the best!! We sure like our Volvo. Thanks for taking care of us More

by linness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 01, 2023 -

Gorges Volvo Cars responded

We love to hear it! Chris is truly a great guy and takes the ownership experience to the next level. See you next time!

January 28, 2023

Always very professional, true to their word and very courteous! Josh is the man and we enjoy working with him! More

by ANTHITCHCOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Erickson
Report | Print
Feb 01, 2023 -

Gorges Volvo Cars responded

We will always do what we can to take care of you. We appreciate you working with us!

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