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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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March 01, 2023

Service was great. Josh was an excellent advisor. Timing of repairs worked out fine and I appreciated access to a loaner vehicle More

by BOB.REZNICEK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

Thanks for the timely service, detailed plan of action and thorough explanation of what was completed. Your congeniality and friendly service was excellent. More

by J C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

I had a great experience at Gorges Volvo. They did airbag recall work and it was very smooth. From the notification of my appointment to the actual work. I highly recommend anyone with a Volv More

by Keith S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure the service representative's name but it wasn't the one suggested with the picture.
Mar 02, 2023 -

Gorges Volvo Cars responded

We are glad we could take care of the recall for you, Keith and thank you for the great review!

February 27, 2023

It is an awesome dealership with outstanding service advisors. They are very knowledgeable, helpful, and excellent communicators. More

by MARILYNADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Gorges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Gorges Volvo Cars responded

Thank you, Marilyn!

February 24, 2023

I have had the same service staff for 17 years. That means Gorges takes care of their staff. In turn, I know why they take care of me. I can call and ask for Josh, Corey, Kevin and they know me and More

by EBEEKS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 02, 2023 -

Gorges Volvo Cars responded

We greatly appreciate your loyalty over the years! It is not lost on us how fortunate we are to have the staff we do. See you next time!

February 20, 2023

Great work and customer service from service manager to everyone I dealt with at the dealership. More

by avians.0.panicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Gorges Volvo Cars responded

Thank you so much!

February 19, 2023

Provide good service and accomodating with service scheduling.Get things done. If they need to order parts they will. More

by C G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Others not on the list
Feb 21, 2023 -

Gorges Volvo Cars responded

We always do what we can to find a time that works for our clients and service flow. We appreciate you!

February 15, 2023

Kevin orchestrated a flawless 40,000 mile service and front brake pad change with the service technician. Job well done More

by RCBYER7374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2023

I went to get my battery replaced and the car won’t start the next day. I tried to get the car back in but have to wait for a month for an appointment and the meantime I had to jumpstart the car every day. More

by PUHTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No comment
Feb 15, 2023 -

Gorges Volvo Cars responded

We apologize for any inconvenience but our loaner vehicles are always in high demand which puts us scheduling those appointments 3-4 weeks out on average. If clients are able to drop off without a loaner we can often times get them in within the week. If you have the flexibility in the future we would encourage a drop off so we can get you in and taken care of as soon as possible.

February 15, 2023

They are the best! Always so helpful, friendly and willing to go the extra mile. More

by kyliesalerno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
Feb 21, 2023 -

Gorges Volvo Cars responded

We aim to always provide the best service possible and appreciate you recognizing that!

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