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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews
Call Service Center (402) 359-1500

1,206 Reviews of Gorges Volvo Cars - Service Center

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March 11, 2023

I appreciate the quality of the work that is performed. Attention to customer service and satisfaction is obvious. More

by JWENBURG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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Mar 13, 2023 -

Gorges Volvo Cars responded

We appreciate you taking the time to share your experience!

March 10, 2023

They keep nice cars on the lot. The service dept.is honest and knowledgeable. The product is the image and the staff in every department stands behind it. More

by Simsjrgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Percival
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Van Meter
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March 10, 2023

Outstanding service from the point of scheduling to drop off through pickup. Speedy, clean and always satisfactory. More

by RBROWN07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Parks
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Mar 13, 2023 -

Gorges Volvo Cars responded

Thanks for the visit!

March 09, 2023

Friendly, efficient, clean, knowledgeable, instill confidence and mastery of car of my car, always give a smile, and they never make me feel dumb, or like I am wasting their time. More

by ken60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

Gorges Volvo Cars responded

We are truly happy to help. Thank you for trusting in us!

March 07, 2023

Service great. Very accommodating. Josh Herman. Was very attentive and took care of our needs. More

by DBMCQUISTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herman
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Mar 13, 2023 -

Gorges Volvo Cars responded

Josh is one of the best! Thank you for sharing!

March 06, 2023

Dishonest workmanship and deceitful service provider. I got charged over 13000 for car worth 5000 More

by rahmanzai6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Gaines
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2023 -

Gorges Volvo Cars responded

We apologize for the position you are in with the vehicle you purchased privately but all of the work we performed was authorized prior to starting.

Mar 06, 2023 -

rahmanzai6 responded

That is incorrect, if you don't listen to the customer complain then why are you sending surveys.

March 02, 2023

My car needed the annual checkup. When the Service folks always tell what is going on my car. They are polite kind. More

by TKAYSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 01, 2023

My software issue was handled very efficiently and the staff was very pleasant to work with More

by MVANDERMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 01, 2023

Respond well. Very polite on the phone and in person. Explain things well. As a disabled senior, I really appreciate concierge service. More

by SANDY.KULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2023 -

Gorges Volvo Cars responded

We are so glad you are able to use the valet program. Thank for trusting us with your vehicles servicing needs!

March 01, 2023

Great service. Kept me up to date during process. Service manager was great going over service. More

by avians.0.panicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2023 -

Gorges Volvo Cars responded

Love to hear it! Thanks for the visit!

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