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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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November 09, 2021

I rely on Them to maintain my Volvo; always professional and courteous; great service providers More

by DHIGHFIELD1709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Gorges Volvo Cars responded

We appreciate you trusting us with your vehicle! We are sorry to hear we didn't earn 5 stars this time. You are welcome to contact John at 402-359-1500 if there is anything we can do to improve.

November 09, 2021

I loved the service and how the service people took suc good care of not only my Volvo but also me with such experience and courteous treatment. More

by KLASSICALJAZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory and Jason and one more whom I can’t remember his name
Nov 11, 2021 -

Gorges Volvo Cars responded

Thank you for the stellar review! We are always happy to help!

November 09, 2021

No issues and no waiting. Everything was done in a timely manner. Always friendly staff too. More

by Hmeier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Gorges Volvo Cars responded

We are happy to hear your experiences are consistently good. Thank you for trusting us with your vehicle!

November 09, 2021

Service great. Had some technical issues with car. Kind of frustrating to happen with only 60,000 miles More

by bdubisar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Gorges Volvo Cars responded

We are sorry to hear about the technical issues. If it is anything our service department caused or if there is anything we could do better please contact John at 402-359-1500.

November 09, 2021

Identified issues. Made me aware of potential cost they needed to order parts said they would be in on Monday so unfortunately they didn’t come in Monday and we did not get a call to communicate that More

by dbaumann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Gorges Volvo Cars responded

We apologize for the poor communication but do appreciate you bringing this to our attention as we always aiming to improve. You are welcome to call John at 402-359-1500 if you would like to discuss this further.

November 09, 2021

Everyone was friendly and my car was taken care of promptly. They were able to add in the recall check for me which I appreciated. More

by Jekmomof6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Gorges Volvo Cars responded

Thank you for taking the time to leave us review. We are happy everything worked out and we had the parts on hand!

November 05, 2021

Fantastic service exceptional attention to detail and explaining work performed and possible things to be aware of More

by TEAMHUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin P and Josh H
October 30, 2021

Everyone is helpful and very knowledgeable.Updates to Everyone is helpful and very knowledgeable. Updates to repair work updated often . Service appointments are usually available Right away! More

by RW71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
October 28, 2021

Friendly and fast service with great support and easy scheduling. Excited to continue working with them! More

by KDNIELSEN00
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2021

Great customer service and attention to detail from scheduling the appointment to completion of service. I was updated during the appointment and my car was washed before I left! More

by mlspadt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

mlspadt responded

Great customer service and attention to detail from scheduling the appointment to completion of service. I was updated during the appointment and my car was washed before I left!

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