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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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November 25, 2021

We were very happy with the service, and the valet service made it convenient for us to get service even though we live in another town. Gorges customer service was great. More

by BBiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Gorges Volvo Cars responded

The valet service is all about ease of servicing and convenience! Glad it all worked out!

November 25, 2021

Great service department! Josh Herman is the best! He kept me informed on everything and sent me photos of damaged parts. More

by NICKEYRULES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Herman - 5 Stars
Nov 26, 2021 -

Gorges Volvo Cars responded

We love Josh and are happy you do to! Thanks for sharing, Nickey!

November 24, 2021

Great service and the same manager every year who is such a nice man who goes above and beyond More

by papahuggin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Gorges Volvo Cars responded

We have a very tenured team here and love getting to know our clients. Thanks for the great review!

November 22, 2021

Everyone at the dealership has been helpful and has fixed any and all problems I had with a vehicle. More

by kyager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Palmquist
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Gathje
Nov 22, 2021 -

Gorges Volvo Cars responded

We are happy to help though sorry we did not earn 5 stars this time. If there is anything we can do to help make it even better please call John Gaines at 402-359-1500.

November 21, 2021

Every time I go to George’s Volvo, the service and the guys working there are top notch. I will buy another Volvo because of the car itself and because of the excellent service. More

by MHANAFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Gorges Volvo Cars responded

Our service department is an integral part of our operation and we love hearing about their excellent work. Thank you for sharing!

November 18, 2021

My family has purchased three vehicles from Gorges Volvo and have had only great experiences! Their service department is incredible. More

by Kristin L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
Nov 19, 2021 -

Gorges Volvo Cars responded

We appreciate your family's loyalty and thank you for sharing your experience!

November 18, 2021

I have received excellent service, most importantly they were easy to work with, repair shop just installed my new plates. More

by JOANLANG37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Gorges Volvo Cars responded

We pride ourselves on making things as stress free as possible. Thank you, Joan!

November 17, 2021

I needed to get my Volvo XC90 in for a rush brake job as I was leaving town. The service team said that I could bring the vehicle in anytime and they would "work me in". I got the vehicle in that day, the More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Nov 17, 2021 -

Gorges Volvo Cars responded

Thank you for the good review, Bob! We are glad everything worked out!

November 16, 2021

Found the service center to be right on top of what I needed. Very busy department that did not make me feel rushed. More

by mvkowal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2021

Excellent experience they keep you informed about the service. A complete service done and ready for pickup early. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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