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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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December 09, 2021

Your service people are always the best! Kevin, Corey and Josh are easy to talk with and explain what’s going on. The slaws guys are great, the your service center has kept me as a customer for several More

by Jonie Sturek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin and Corey, Chris Van Meter
December 08, 2021

Josh at Gorges Volvo is great at ensuring my Volvo is well-taken care of. There are never any unpleasant surprises. More

by bibendum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Herman
Dec 08, 2021 -

Gorges Volvo Cars responded

Josh is a true asset to our team! Thanks for the great review!

December 08, 2021

The entire service department are very kind and informative. We appreciate the detailed information about our vehicle service appointment. More

by sharonmsjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey
Dec 08, 2021 -

Gorges Volvo Cars responded

Together, they have over 30 years of experience at our dealership! They make a very well rounded team and we are happy to hear you were taken care of!

December 08, 2021

Very responsive. Work done on time. Service advisors are very easy to work with. Easy to make appointments More

by dealerRater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

dealerRater responded

I had a cost estimate before I dropped off. Very easy to work with. Excellent communication

December 08, 2021

Easy online appointment process. Very friendly service consultant. Nice waiting area. Will be back when next service is required. More

by IDMTDOCV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Gorges Volvo Cars responded

Thank you for sharing your experience! If there is anything we can do to earn 5 stars, please give John a call at 402-359-1501.

December 08, 2021

Gorge Volvo service department worked my Volvo in to their schedule when we experienced a tire issue while visiting family at Thanksgiving. They were great to work with and would recommend them. More

by karenacurry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Gorges Volvo Cars responded

We are happy we could accommodate you. Take care and Happy Holidays!

December 08, 2021

Service was prompt and courteous. The waiting area/dealership was clean with complimentary snacks and beverages. Wouldn't go anywhere else. More

by JOHN GLENNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Gorges Volvo Cars responded

Thank you for your loyalty, John! We will have the snacks ready and the coffee hot next time you swing in!

December 07, 2021

Guys in service are very helpful. However I hate being pestered about completing a survey! More

by BUGGY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Gorges Volvo Cars responded

We do appreciate the review and will see about getting you blocked from the request list in the future

December 06, 2021

Personable service staff! Just had a tire repaired but can see I’ll be taken care of next visit More

by KELLYLYNPROCTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Gorges Volvo Cars responded

Thank you sharing, Kelly! If there is anything we can do to earn 5 stars please give John a call at 402-359-1501, he would love to hear from you!

December 06, 2021

Professional service department who completely the work in a timely manner and kept me updated on my vehicle. More

by Setherickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Erickson
Dec 08, 2021 -

Gorges Volvo Cars responded

Thank you for sharing, Seth!

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