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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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December 28, 2021

Awesome and friendly staff. Kept me updated the entire time as maintenance was occurring as well as recommendations to save money and tips to maintain vehicle longevity. More

by BenjaminNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin 5 stars
Dec 29, 2021 -

Gorges Volvo Cars responded

We are fortunate to have a great team. Thank you for trusting us with your vehicles needs!

December 28, 2021

Excellent customer service! Staff is very knowledgeable and I was kept well informed as to whe my vehicle would be ready. I wouldn’t take my Volvo anywhere else. More

by Jawortmann1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Gorges Volvo Cars responded

We are always happy to help and appreciate your trust in us!

December 27, 2021

I always leave with complete trust they will keep you worry free on the road for as long as you want. More

by john_cejka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey and Josh in service.
Dec 28, 2021 -

Gorges Volvo Cars responded

We appreciate your trust and look forward to assisting you in the future!

December 25, 2021

Very nice and friendly staff! Waited overnight to get my car back for maintenance, but understandable due to the current situation. Got my car back cleaned and shine. More

by ffs519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

The staff have a great attitude, they give time lines and keep thm for the service department. They are always very courteous. They remember your name and your history with them More

by lrehovsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Gorges Volvo Cars responded

Thank you and happy holidays!

December 23, 2021

Easy to schedule service, great work, courtesy valet service all keep me a very happy Gorges Volvo customer after almost 20 years!!! The service department knows what my car needs and helps me stay on s More

by Deb 2653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Corey, Jeff, unknown detail guy
December 21, 2021

It’s truly a hike to get there from Bellevue but my service guys are always on point and never fail to deliver as promised as well as polite and courteous! More

by LKILLINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley
Dec 23, 2021 -

Gorges Volvo Cars responded

We love seeing you and are happy you make the trek!

December 21, 2021

Impeccable customer service. Everybody was very friendly. My questions were answered appropriately and service was completely within reasonable time. More

by EAHOUNOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric
Dec 23, 2021 -

Gorges Volvo Cars responded

Thank you for sharing! Take care and happy holidays!

December 21, 2021

Service was prompt, recommended service for 60Zk miles was explained- along with associated costs/ , work was completed with no issues snd my car was washed and ready in a reasonable amount of time. More

by Tim B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2021

Amazingly improved since I bought my car in 2004. I had chosen to never buy a Volvo again bc their service department was extremely chauvinistic. More

by GOLFER6667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Gorges Volvo Cars responded

We strive for greatness and always aim to get better. Thank you for giving us another chance!

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