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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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January 04, 2022

Service managers are always professional and honest. I told them "I bought my first car at Gorges because of the sales representative. I'll buy my next one at Gorges because of the service representatives More

by DBTROMBLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh!
Jan 12, 2022 -

Gorges Volvo Cars responded

We have a very well rounded team and love to know that you feel that when coming in. Thank you for sharing!

January 03, 2022

Their moto seems to be always take care of your customer. They always offer me a loaner. I will buy from them again soon! More

by JULIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in Service
Jan 04, 2022 -

Gorges Volvo Cars responded

We certainly try! Thank you!

January 02, 2022

Outstanding service and very friendly staff had kept as well informed as to the progress of our repairs. Certainly five star service More

by DHANSEN687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

I love this volvo dealership. I have been bringing my car here since 2018, when I bought my XC90 used. They are extremely professional and respectful, which keeps me coming back. They have a nice waiting are More

by annieb41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey, Josh, Kevin
Dec 31, 2021 -

Gorges Volvo Cars responded

Thanks for the stellar review, Annie! With the proper care we have no doubt you can get to 300k and are happy to help you along the way!

December 29, 2021

They provide very good care and it seems that they give a very good diagnosis of your car, although they did not comply with the vacuuming and washing that they told me More

by Ribbit89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gorges Volvo Cars responded

We do apologize for missing the wash and would love to make it up to you. You are welcome to swing by during our service hours and get a complimentary vacuum and wash (weather permitting), just tell them Haley sent you.

December 29, 2021

They do a great job of completing the requested work and are excellent on the communication. Car looked great when we picked it up! More

by DROSS92478
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gorges Volvo Cars responded

Thanks for the great review!

December 29, 2021

Vehicle serviced within acceptable time and washed exterior and vacuumed interior as it usually is More

by DFINNMAN
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gorges Volvo Cars responded

We appreciate your business and look forward to assisting you in the future!

December 29, 2021

Gorgeous Volvo does a great job of making sure you are taken care during your visit. More

by CARL2K5G35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Gorges Volvo Cars responded

Happy to help, Carl!

December 29, 2021

My new vehicle arrived with some issues. While they weren’t able to solve them right away, they kept working until everything was perfect. Really appreciate their service efforts. More

by MATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Gorges Volvo Cars responded

1We thank you for your patience while we worked to make things right. Hopefully next time you will have a 5 star experience! Please let us know if you need any assistance in the future.

December 29, 2021

They are a small friendly group and appear to be honest and willing to assist me when I ask. More

by MOPANZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gorges Volvo Cars responded

Being family owned and operated for over 35yrs, our customers truly are our focus. We are happy you feel that and appreciate you sharing!

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